Office Operations Specialist (1901)

Job Name: Office Operations Specialist (1901)

Job Type: Contract

Country: United States

City: New York

State: NY

Languages:

About The Team

The Workplace Experience Team is a team of dedicated individuals with a passion for top notch internal customer service and support. The team works full-time on-site from our offices: New York, Puerto Rico, and Reston, Virginia. Our main purpose is to ensure our facilities are safe, well-equipped, and a place where people can connect, engage with each other, and get things done. We partner with divisions to ensure all staff make the most of their time together – onsite and remote.

About The Opportunity

As our Office Operations Specialist, you shape the employee onsite experience. When our employees get together, it goes well because of your support. You are the face of the New York Office, and you are trusted to get things done – from the equipment maintenance to the planning of our onsite events. You collaborate with our New York teams and your WX teammates to support leadership priorities and strategies ensure our New York Office is safe, well-maintained, and as effective as possible in a hybrid world.

In this role, you will:

Office Operations (70%)

• Serve as the first point of contact for the New York Office, working with building engineers and facility vendors to ensure the efficient operation of the space
• Develop and maintain onsite policies and procedures to include emergency evacuations, physical security and access control, and general building and equipment maintenance, ensuring a safe and workable office environment
• Maintain office operations policies to include meeting support, space management, standards of cleanliness and organization, and general administrative policies to provide a welcoming, engaging, and effective office environment
• Provide administrative support and functions as needed to include mail/packages, large meeting setup and breakdown, and common space and amenity upkeep.
• Maintain onsite equipment and systems, troubleshooting issues and working with vendors to ensure proper function of the space and its equipment
  
  
  

Facilities and Special Projects (15%)

• Lead large-scale design, build out, and office move projects as needed, project managing and being the onsite point of contact for vendors, consultants, and contractors needed to successfully complete the project
• Lead or assist with special projects with efficiency and an end-user mindset
  
  
  

Events and Connection Opportunities (10%)

• Effectively lead the planning and execution of all-office functions and engagement-related events, such as onsite events and luncheons
  
  
  

About You

You have Office Operations experience with:

• A passion for customer service and driving engagement and culture
• Strong organization and prioritization skills and the proven ability to lead multiple projects in concert, both independently and as a member of the team
• Adept problem-solving skills, including using data to inform decisions and actions
• Excellent verbal and written communication skills
• Proven ability to lead team culture, build relationships and work well with others
• Excellent PowerPoint, Word, and Excel skills
• Bachelor’s degree is preferred
• Ability to lift up to 50 lbs
  
  
  

Must Have

• Ability to lift 50 pounds
• Collaboration - Problem solving
• Customer Service
• demonstrated strong communication skills
• Events Coordination
• Facilities
• MS office
• Office Operations
• Project Management