Location: Sunnyvale, CA - Fully Onsite (Only locals under commutable distance of 60-70 min)
Mode of Interview - Phone and in person later
Roles And Responsibilities
This position has responsibility and authority for:
� Monitor, manage, troubleshoot, and support Network infrastructure related tickets globally.
� Partner and work with Sunnyvale team to obtain knowledge in new technologies, setup, and architecture related topics.
� Document new operational issues and solutions from field and transfer knowledge to team members.
� Support in new Network infrastructure provisioning and de-provisioning
� Provide Root cause analysis to production outages as required
� Support Infoblox IPAM provisioning and DNS related activities.
� Administer Cisco (Routing, Switching, Wireless) and Riverbed infrastructure.
� Administer Solarwinds / Orion, Cisco Prime Servers and support day to day operations.
� Adhere to IT access-management and change control procedures.
� Receive and respond to escalations from Desktop Support and field support team. Escalate issues to management, if necessary.
� Collaborate with team members and mentor junior staff to execute the IT strategy in a cost effective and timely manner.
� Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
� Support other areas of technology supported by Security team (Network Access Control, Firewalls, Single-Sign on - Okta, Logic Monitor, and SNMP based monitoring).
� Network and Firewall OS patching, monitoring and alerting.
Skill/Job Requirements
� Overall 8+ years with 5 years+ support in Network and IT Security
� Cisco or similar Certifications - Cisco CCNP or similar (Must have)