Operations Analyst - 80639
Operations Analyst| 100% Remote
Contract Duration: 6 months
Pay Rate: $24-$28/hour
Location: 100% Remote
Swoon is actively seeking an Operations Analyst to join the team of our client - a leading healthcare company!
You'll be an integral part of the team - working with Operations Management team to play a role as a liaison between suppliers and the client!
What will your day-to-day look like?
- Monitor supplier jobs and escalate missed service level agreements as appropriate
- Provide production support for any issues that may arise on responsibilities that are assigned
- Document issues and communicate impact
- Identify opportunities for improvement
- Serve as a program / product owner and collaborate with the supplier(s) and key stakeholders as needed
- Build relationships with key stakeholders and suppliers
- Coordinate, facilitate and actively participate in meetings, updates, escalations, and requests with key stakeholders.
- Inventory management oversight with attention to detail and understanding of business requirements
- Develop Standard Operating Procedures and assist with cross training as needed
- This position may also be involved in various print optimization projects
Why do we love this company?
- They have been recognized by organizations like Forbes and Human Rights Campaign for their commitment to diversity and inclusion.
- They are consistently ranked high in J.D. Power awards for customer satisfaction in the health insurance category!
What's required?
- Can represent self well, articulating ideas clearly and professionally
- Demonstrates a high level of initiative; excels in self-directing and self-pacing
- Excellent documentation, communication, and facilitation skills in a virtual environment
- Ability to simplify complex processes. Understand how to separate and combine tasks into efficient workflows.
- Strong planning and organizational skills, including priority setting and time management
- Demonstrates strong relationship building and team integration skills
- Demonstrates strong attention to detail analytical and problem-solving skills
- Ability to drive results in fluid or ambiguous environments
- Proficient in Microsoft applications – PowerPoint, Excel, and Word
- Operations Management experience highly desired.
- Print/mail experience a plus
Schedule Requirements:
- Must be able to work 8am-4:30pm EST
What's next?
- Apply Now!
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Seniority level
Entry level -
Employment type
Contract -
Job function
Management and Analyst -
Industries
Public Relations and Communications Services and Printing Services
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See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Dental insurance -
Vision insurance -
Disability insurance
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