Patient Access Coordinator

Summary

The person in the position of Patient Access Coordinator must provide support to all Salinas Valley Health Clinics with processing incoming e-faxes through OnBase. The individual in this position will be responsible for processing and e-filing patient medical records. The ideal candidate must have strong attention to detail, excellent organizational skills and work efficiently.

Essential Duties And Responsibilities

• Completes daily batch e-filing from OnBase fax server accurately and correctly on a daily basis
• Work with privileged information in a conscientious manner while e-filing/scanning medical records in an efficient, effective, and accurate manner.
• Completes incoming scanning of medical records in a timely manner based on document priority
• Performs quality checks on all work to assure the accuracy of performed workflows
• Works within scope of position and direction; willingly accept assignments and is available to assist with transcribing referrals in Epic when other departments are in need of assistance
• Reports any delay issues with Onbase fax server in a timely manner to Department Manager and Help Desk Department to prevent backlogs in incoming faxes
• Carries out responsibilities in accordance with company policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Complete miscellaneous tasks and other duties as assigned by management that can be completed in addition to current workloads
  
  

Qualifications

• Prior experience in a medical office or medical records department
• Prior experience with Epic EHR or Onbase Fax Server highly desirable but not required
• Must have strong computer software experience & general working knowledge of Microsoft Office applications
• Must be able to use general office equipment, fax, copier, scanner, etc.
• Must be self-motivated and a team player
• Must be able to multi-task
  
  

EDUCATION And/or EXPERIENCE

The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least three months (preferably six months) related experience ( e.g ., health care setting, customer service, etc .) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Condition Of Employment

Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. In addition, new hires must prove that they have received a booster dose of the COVID-19 vaccination if eligible or must receive a booster dose of the COVID-19 vaccination within 15 days after becoming eligible.

The range displayed on this job posting reflects the target for new hire salaries for this position.