Performance Supervisor

Job Description

In the role of Performance Supervisor, you will be the leader of our associate staff. Critical to maintaining a positive and productive relationship with our associates, you are responsible for consistently exceeding established goals, demonstrating a commitment to customers, and a dedication to excellence and innovation.

The salary for this position is anticipated to range between $58,000 - $60,000 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including but not limited to experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills and experience, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. In addition to monetary compensation, we offer a competitive benefits package. More details can be found by copying and pasting this URL into your browser: https://bit.ly/24benefits

Essential Job Functions

CLIENT RELATIONSHIP MANAGEMENT

• Retains and reviews warehouse documents and business metrics.
• Responsible for successfully organizing and executing the daily workflow plan to ensure hourly associates obtain the daily order volume and deliver the expected customer service.
  
  

ASSOCIATE MANAGEMENT

• Supervises and coordinates staff and operations in a logistics distribution environment, plans and assigns daily work, trains employees, and has authority for discipline and performance decisions
• Oversees daily activities of employees working in various areas to ensure daily work volume and service level meets production standards.
• Responsible for coaching employees on production performance, quality standards, and productivity goals in an hourly environment.
• Will be responsible for coordinating training to ensure that all associates are properly trained, and all training is documented.
  
  

SAFETY PROGRAMMING

• Ensure a strong safety awareness and safety culture.
• Develops methods for improving operating efficiencies and implementing procedures/policies to drive production.
• Lead and control activities of up to 35-50 associates in multiple job functions. Takes precautions to protect warehouse contents against loss.
  
  

REPORTING & PAYROLL

• Communicates with SIMOS Operations Manager on matters of employee discipline, safety, vacations, attendance, and policy-related matters.
  
  

DATA ANALYSIS

• Responsible for ensuring SIMOS/customer workload specifications are met and accurate metrics of results are maintained
  
  

Education/Experience

• 2+ years of supervisory experience in a production-driven logistics and distribution environment
• Strong technical proficiency with computers and warehouse management systems
• Strong interpersonal skills with proven experience training and supervising people
• Entrepreneurial spirit, someone looking to take ownership and work for results
  
  

Our Culture

SIMOS Insourcing Solutions is committed to helping manufacturers and distribution centers control their labor costs. Specializing in streamlining the way organizations work with contingent labor and high-touch environments, we work diligently to ensure our clients stay competitive while meeting or exceeding their quality standards.

People of all personalities, backgrounds, and talents succeed with us. There’s a reason so many of our associates and employees stay with us for a long time. We foster a diverse and inclusive culture where every employee has an opportunity to contribute and grow while meeting the changing needs of the marketplace. We take pride in what we do because what we do matters - to our families, our communities, and each other.

About Us

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [email protected] or 1-800-610-8920. TrueBlue, Inc. and its brandswill consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.