Quality and Data Specialist

Job Details

Job Location

Main Campus - Pittsburgh, PA

Description

Quality and Data Specialist

Reports to: Vice President of Training, Quality, and Compliance

Hours: FT Position, exempt, Monday – Friday

Location: Main Campus, Emsworth

HFI Mission Duties:

Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations operating 15 programs in three counties. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds.

General Statement of Duties: Collect data, which includes using various methods such as surveys, interviews, and observations to gather data and enter it into databases or spreadsheets. The employee will design and implement data collection methods , which includes developing surveys, questionnaires, and other forms of data collection, as well as determining the sample size and sampling method. In addition, the employee will analyze and interpret data, which includes using statistical techniques to analyze the data and interpret the results to identify trends, patterns, and relationships. Furthermore, the employee will report and present findings, which includes creating reports and visualizations, as well as summarize and communicate the data and findings to stakeholders, such as managers and clients.

Essential Functions:

• Contribute to the development, implementation and monitoring of program policies and procedures related to quality and data analysis.
• Manage and prepare reports for the Risk, Quality and Compliance Committee of the Board
• Lead Quarterly Chart Audit Reviews.
• Maintain current documentation and chart audit forms specific to internal quarterly chart audit reviews, program expectations, and corrective actions.
• Prepare quality indicators, data spreadsheets, and reports for statistical analysis, and, for distribution to program leads, members of the HFI and Nazareth Prep boards, and Executive Leadership team.
• Work with all staff to develop and monitor quality improvement initiatives.
• Assist directors and administrators in their outcomes reporting, benchmarking, and other quality related responsibilities.
• Schedule monthly meetings to review and collect data from program leads related to logic model goals.
• Collect program related data specific to current logic models.
• Complete and analyze program data quarterly. Identify trends and analysis across all programs and report out through universal report out tool.
• Will serve as the liaison for record retention across all programs with the current records management vendor.
• Conduct audit/monitor compliance across the organization.
• Responsible for assisting with the reaccreditation process of the Council on Accreditation (COA).
• Provide training for Ethics, Fraud, HIPAA, and PQI and other topics as needed.
• Develop and maintain the client satisfaction survey distribution process across all programs.
• Collect and report out all data from the client satisfaction survey, compile quarterly reports, and distribute to Quality and Compliance department, program leads, development, and the Risk Quality, and Compliance board.
• Remain current with excel, Microsoft Office, and relative reporting tool training and seek out additional training as needed for continual development Participates in all required agency and regulatory trainings within expected time frame.
• Works collaboratively with staff, children, families, service providers, and others.
• Promptly reports civil or criminal convictions, charges, arrests, investigations, or adjudications that may arise since staff member’s last background investigation. This includes but is not limited to sexual abuse in a prison, jail, holding facility, community confinement facility, juvenile facility, other institution (as defined in 42 U.S.C. 1997), or care provider facility; conviction of engaging or attempting to engage in sexual activity facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or who was civilly or administratively adjudicated to have engaged in such activity.
• Completes other duties as assigned by supervisor.
  
  

Minimum Requirements

• Bachelor’s Degree in field related to Social Services or Human Resources preferred.
• 2-3 years’ experience in social services or human resources preferred.
• Excellent written and verbal communication skills.
• High degree of proficiency with all Microsoft Office Applications.
• Knowledge of accreditation/regulatory bodies, such as COA, DHS, and PDE.
• Knowledge of and experience with a continuum of Mental Health/Social Service programs.
• Proven ability to demonstrate analytical and decision-making skills.
• Ability to work as part of a team and independently, to prioritize and manage multiple tasks effectively, to organize workflow, to adhere to timelines, and to function in a fast-paced environment.
• Demonstrated ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  
  

Please Note: Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. Applicants should be aware that for client-facing roles, particularly those involving close contact with vulnerable individuals, accommodations that involve remaining unvaccinated against COVID-19 may not be deemed reasonable. The Company will engage in the interactive process on an individualized basis in light of each particular role.

COMMITMENT TO SOCIAL JUSTICE

Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.

Holy Family Institute is an Equal Opportunity Employer