Quality Assurance Engineer (Manual)

At Root16, our company is built around two things…our people and our clients. While other firms spend most of their time worrying about things like expanding their footprint and bottom line, we’re more concerned about doing what’s right for our employees and our clients. We want to do everything in our power to make sure our clients, our team, and our organization, are successful. We’re looking to build true partnerships, and tackle challenges with our clients head-on; bringing our people, vision, and experience to the forefront. We take great pride in our work, and have fun doing it.

• Please note, we do not provide sponsorship and we are not accepting 3rd party applications or contractors at this time**
  
  
  
  
  

Who we are:

• We are technologists
• We are customer engagement enthusiasts
• We are listeners
• We are researchers
• We are doers
• We are problem solvers
• We are thinkers
  
  
  
  
  

What we look for:

• People who are smart, honest and genuine
• People who take pride in their work
• People willing to do what it takes and think outside the box
• People who are life-long learners and help others learn along the way
• People who laugh and don't take themselves too seriously
• People who do right by others
  
  
  
  
  

What we offer:

• Collaborative environment without politics, micro-management or burdensome tools and processes
• Remote or hybrid, flexible work environment with social events
• Empowerment to make your mark
• Growth defined by experiences, not tenure or rank
• Invest in Your Nest benefit to upgrade home office
• Wellness benefit for gym membership or exercise equipment
• Learning allowance for classes, training or personal pursuit
• Industry leading PTO, 12 paid holidays, birthday off and summer hours
• Monthly cell phone / internet allowance
• Excellent medical, vision and dental benefits plus 401k with company match
• Education, certifications and training
• Casual dress
  
  
  
  
  

Responsibilities:

• This role is 100% manual testing
• Engage with delivery teams via the Agile delivery processes
• Review deployed user stories and acceptance criteria
• Create and execute detailed, comprehensive Test Plans for user stories and associated acceptance criteria
• Establish and maintain traceability of requirements through test plans and cases
• Perform in-depth research to define the cause of the problem and offers solutions to the development team to resolve the problem
• Work closely with developers and/or project managers to reproduce, isolate, and resolve product anomalies or design issues
• Ensure that test plans and cases fully exercise every aspect of the solution
• Execute smoke/regression testing for each release
• Support and consult with other engineering departments to support their build and QA processes
  
  
  
  
  

Requirements:

• 1-5 years of hands-on QA manual testing experience in a client and/or web services environment, while adhering to Agile methodologies
• Writing clear, concise detail-oriented test plans/cases (Azure Dev Ops is a plus)
• Ability to understand and create test plans from specifications or verbal communications
• Liaison with development, project management, and customer support
• Willingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the PowerPlatform
  
  
  
  
  

Nice to have:

• Bachelor's degree preferred
• Background in one or more of the following Microsoft products: Dynamics 365 Sales, Marketing, Customer Service, Portals, Customer Insights or PowerPlatform
• Knowledge of HTML, CSS and JavaScript
• Please note, we do not provide sponsorship and we are not accepting 3rd party applications or contractors at this time**