Quality Compliance Manager

Job Summary:

The Quality Compliance Manager will have the drive and ability to lead implementation and the sustainability of the compliance process & supplier quality program with minimal oversight. Ability to influence/lead internal personnel, customers, and suppliers to meet quality objectives is required.

Job Duties:

Duties may include, but are not limited to the following:

• Evaluate, understand, and develop plans to comply with customer requirements.
• Create metrics to monitor compliance to customer and agency requirements
• Facilitate all customer and 3rd part audits
• Manage audit related CAPA (Corrective Action Preventive Action) to closure
• Serve as technical liaison/leader for the facility/procurement on supplier related defects and
• improvement opportunities
• With procurement develop a supplier rating, corrective/preventative process to improve
• supplier quality
• Partner with Quality Systems on supplier approval, incoming ingredient requirements, and
• ingredient hazard analysis
• Act as primary quality resource and coordinator on sanitary design & change control activities
• Facilitate all internal auditing processes & maintain/perform training on departmental-specific
• policies, procedures and programs
• Manage compliance schedules with all departments
• Ensure all HACCP and Food Safety Plans are up to date, verified, and validated
• Support Quality Manager and commercialization teams in integrating customer and compliance
• requirements into internal specifications
• Support Quality Assurance department as necessary, in other areas.
• Serve as a backup for the Quality Manager if needed during his/her absence.
  
  

Required Competencies & Knowledge:

Knowledge of:

• Ingredient hazards in accordance with FSMA
• Intentional Adulteration Risk Assessments
• Food Defense
• Knowledge and experience with SAP.
• Advanced computer skills and a knowledge of project management tools
  
  

Skilled in:

• Maintain harmonious working relations with employees from all departments.
• Maintain harmonious working relations with management from all levels.
• Communicate effectively with all employees and management.
• Comfortable with leading difficult decisions.
• Flexible, agile, creative, able to lead by example and be ready to be part of a
• multidisciplinary department team.
  
  

Ability to:

• Communicate effectively both verbally and in writing.
• Manage multiple projects/ trackers at one time
• Ensure collaborative relationships with industry, trade, other associations, regulatory
• agencies and Hearthside staff.
  
  

Proficiency in:

• MS Office Suite and SAP
• Problem solving: Create hypothesis for a challenge, elaborate on test plans, analyze and
• interpret results, critical thinking.
• RCA-CAPA Tools (5-Why, Fishbone, etc.)
  
  

Work Environment:

• Ability to work in a light to high noise environment
• Communicate in English to give acknowledgement
• Handle daily employee issues
• Travel up to 25% is possible
  
  

Physical Requirements:

• Reaching with hands and arms throughout shift.
• Ability to use hands and fingers.
• Ability to see, hear and talk.
• Employee frequently required to sit.
• Occasionally required to walk, climb and/or balance.
• Ability to lift and carry up to 20 lbs.
• Walk up to 400 yards to work and break areas.
  
  

Minimum Qualifications:

• 4-year College or university program certification in food safety, microbiology, biology or
  
  

experimental scientist related background, preferred. *Or 2 to 4 years related experience and/or

training.

• Minimum 2 years’ experience in product compliance and/or commercialization in the food
  
  

industry, product development or similar discipline, in a manufacturing environment.

• Familiar with state and federal food processing regulations.
• ISO, ASQ and/or SQF/BRC certifications preferred
• HACCP and PCQI Certifications preferred.
• Must be accurate and detail oriented.
• Excel (conditional formatting, formulas, drop downs, trend charting, pivot tables, etc.)
• Ability to work with minimal supervision and at times independently.
• Must be able to travel locally about 45% of the time
  
  

Founded in 2009 and headquartered in Downers Grove, IL we are a world-class contract manufacturer producing wholesome baked goods, snacks and packaged foods for many of the world’s leading food companies. As one of the largest and fastest growing food co-manufacturing companies in the US, we are the proud owner and operator of over 35 facilities globally. Our nearly 10,000 employee-strong organization is leading the way and setting new standards for quality, safety, flexibility and efficiency while feeding families around the globe.

Hearthside’s exceptional growth stems from its ability to address real-world problems for customers of all shapes and sizes, and by our resolute commitment to our belief that there are no great companies without great culture. Our culture of personal empowerment enables growth, learning, and continuous improvement every day!

We are steadfast in our ambition to be the indispensable and most trusted partner to our customers and need your help to do it! Join Hearthside and enjoy a competitive package, outstanding benefits and a diverse work environment.

Hearthside is an Equal Opportunity Employer.

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