Communicates and collaborates closely with physicians and other members of the healthcare team to provide consistent quality care for patients receiving outpatient/ambulatory services. Nursing care delivered complies with the objectives and policies of the hospital utilizing the nursing process of assessment, planning, implementation and evaluation. Prepares equipment and assists physician during treatments and examination of patients. Assists in planning, supervising and instructing Nursing Assistants. May be needed to work beyond the regular tour of duty or in another patient care unit as assigned by department head or nursing supervisor. May be needed to work beyond the regular tour of duty of in another patient care unit as assigned by Director or Nursing Supervisor.
Customer Service Responsibilities
Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital. Works with supervisor/manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.
For more information, visit steward.org
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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