Relocity, Inc.

Relocation Consultant (Full-Time) - San Jose, CA

Relocity, Inc. San Jose, CA

Company Summary

Relocity is a B2B2C talent mobility company offering local, high-touch services combined with intuitive mobile technology to connect relocating employees to their new communities. Over 400 companies in a growing list of cities throughout the U.S., Europe, Asia, and Australia have adopted our flexible talent mobility platform to improve their employee relocation experience.

Job Summary

As a Personal Host (a.k.a. Relocation Consultant), you will be a trusted partner to our clients and their employees! You will be supporting in managing and driving the entire relocation process: from getting the employee moved and settled to helping them create a great lifestyle in their new city. You will be working remotely with a flexible schedule that you manage.

Essential Duties And Responsibilities

  • Develop working relationships with the relocating employees and provide services such as:
    • Offering expert knowledge of the city
    • Conducting local housing and school research
    • Providing DMV and banking setup assistance
    • Recommending a wide range of social and culture activities
  • Build rapport, communicate, research and deliver customized information and the best recommendations in a timely manner
  • Create customized area tours and client reports using Microsoft Office or GSuite products
  • Meet with the relocating employees (either in person, by phone or using technology) to discuss issues connected with the relocation
  • Manage multiple client relocations at any given time and perform other administrative duties, as necessary
Education and/or Technology Requirement

  • Bachelor or Associate’s degree (or equivalent) preferred
  • Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
  • Owns laptop or desktop and mobile phone

Qualifications

  • Must have the legal right to work in the United States
  • Extensive knowledge of local real estate market, education, local registrations
  • Has relocated or has helped others relocate
  • Has lived in San Jose/South Bay area for 5+ years
  • Able to commit to a minimum of 30+ hours per week
  • Experience managing own schedule and working remotely
  • Experience with project/time management and scheduling
  • Great customer service skills with friendly and outgoing personality
  • Flexible and able to work weekends
  • Owns a vehicle/license and/or able to self-drive

Language Skills

  • Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of an organization

Pay range: $30.66 - $33.15

Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.

  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    General Business and Customer Service
  • Industries

    Technology, Information and Internet

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