Sales Operations Specialist - 143913
About Atrium
As a leading woman-owned, comprehensive talent management firm, Atrium is focused on providing holistic contingent workforce solutions in today’s market. Recognized for our pioneering Applicant-CentricTM approach and award-winning culture, our expertise includes Staffing, Recruitment, and Workforce Solutions.
What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to creating a meaningful impact on the workforce.
Position Overview
The Sales Operations Specialist plays a pivotal role in optimizing sales processes and maximizing efficiency within the sales department. Responsibilities will include developing and refining various operational processes such as order management, pricing strategies, and lead management. By leveraging sales data analysis, they identify trends, opportunities, and areas for improvement, generating insightful reports to track progress and performance. Working closely with the Sales team, they address operational needs, provide CRM support, and ensure accurate maintenance of customer and sales records. Crafting sales plans, SOPs, and job aids, they facilitate effective communication and execution of strategies. Additionally, they oversee campaign execution, provide training on operational tools, and offer guidance on promotional activities. The ideal candidate for the Sales Operations Specialist role possesses extensive experience in sales operations or business development and demonstrates proficiency in CRM software, sales analytics tools, and Microsoft Office Suite. Strong interpersonal, analytical, and problem-solving skills, coupled with the ability to multitask and work under pressure, are essential for success in this role.
Responsibilities Of The Sales Operations Specialist
EOE/M/F/D/V/SO
Position ID: 143913
As a leading woman-owned, comprehensive talent management firm, Atrium is focused on providing holistic contingent workforce solutions in today’s market. Recognized for our pioneering Applicant-CentricTM approach and award-winning culture, our expertise includes Staffing, Recruitment, and Workforce Solutions.
What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to creating a meaningful impact on the workforce.
Position Overview
The Sales Operations Specialist plays a pivotal role in optimizing sales processes and maximizing efficiency within the sales department. Responsibilities will include developing and refining various operational processes such as order management, pricing strategies, and lead management. By leveraging sales data analysis, they identify trends, opportunities, and areas for improvement, generating insightful reports to track progress and performance. Working closely with the Sales team, they address operational needs, provide CRM support, and ensure accurate maintenance of customer and sales records. Crafting sales plans, SOPs, and job aids, they facilitate effective communication and execution of strategies. Additionally, they oversee campaign execution, provide training on operational tools, and offer guidance on promotional activities. The ideal candidate for the Sales Operations Specialist role possesses extensive experience in sales operations or business development and demonstrates proficiency in CRM software, sales analytics tools, and Microsoft Office Suite. Strong interpersonal, analytical, and problem-solving skills, coupled with the ability to multitask and work under pressure, are essential for success in this role.
Responsibilities Of The Sales Operations Specialist
- Develop, maintain, and optimize sales operations processes, such as order management, customer segmentation, pricing, quoting, and lead management
- Analyze sales data to identify trends and opportunities and create reports to track progress and performance
- Collaborate with the Sales team to understand their operational needs and help achieve their goals
- Utilize CRM to develop and maintain accurate customer and sales records
- Develop strategies and tactics to maximize sales effectiveness and efficiency in the CRM
- Create and manage sales documentation, including sales plans, SOPs, and job aids
- Manage and advise on the execution of campaigns and promotions
- Provide training and support to sales personnel on operations processes and tools
- 5+ years of experience in sales operations, operations management, and business development preferred
- Proficient in Hubspot, sales analytics tools, and Microsoft Office Suite
- Excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
- Able to work independently and as a part of a team
- Able to multitask and prioritize projects
- Able to work under pressure and meet deadlines
- Bachelor’s degree or equivalent ideally in Business Administration, Finance, Human Resources, or a related field
- Advanced degrees or relevant certifications are a plus
- Atrium Care Package available, upon eligibility (PTO, Health benefits, Health savings account, Flexible spending accounts, Pet insurance, Paid holidays, 401k, and Commuter benefits program)
EOE/M/F/D/V/SO
Position ID: 143913
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Staffing and Recruiting
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