SCADA Junior OT Systems Technician

Salary to be commensurate with experience

The hiring range for this position is $18.12 - $22.66/hourly

This is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate will work an average of 40 hours per week. The selected candidate will be eligible to elect Medical, Dental, and Vision benefits, accrue paid time off, and receive 11 paid holidays.

The deadline to submit applications is July 1 2024. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

OVERVIEW OF POSITION / DEPARTMENT

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservations, acquisition and development of future water rights, major capital projects programs and quality control for regulatory compliance and public health.

The SCADA Junior OT Systems Technician, under general supervision, performs routine to complex work involving technical installation, troubleshooting, maintenance, and repair of industrial equipment for Water Technical Operations. Performs preventative, predictive, and corrective maintenance and repair of equipment for use in Water Operation systems and performs related work as required.

PRIMARY DUTIES & RESPONSIBILITIES

• Works closely with the Water Technical Operations team including SCADA Operational Technology (OT), Instrumentation & Control, and Electrical Team staff
• Assist with the development of asset management, inventory, security control implementation, security policies, system conversions, housekeeping related to facility locations, maintenance, team documentation and training
• Assist with non-critical systems upgrades, equipment replacement buildouts and sandbox test environment development
• Act as an expediter for approvals, equipment, fleet parts, quotes, research, tools and vendor orders
• Assist WTO staff in both office and field settings
• Be willing to learn and assist with documentation of network, security controls, human machine interface, design, programming, instrumentation & control and management of Water Industrial computer systems and equipment
• Contributes to project management and documents project related information, i.e. Kickoff, Design, Project meeting minutes, Planning, Project Updates, Task Tracking, Progress Meetings and Closeout
• Creates standardized templates and formats for system documentation and team playbooks using Microsoft Office 365 products, SharePoint and other Office tools.
• Interact and communicate directly with City of Aurora Water Stakeholders, technical supervisors and internal operations staff. Escort vendors and service staff as needed in various support locations
• Perform Technology Research & Development task, budget and other system support duties
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education

• High School Diploma or Graduate Equivalency Degree (GED)
• One (1) Year Applied Technology, Electronics Technology or Computer Science, Networking, Cybersecurity, Information Assurance or trade school experience

Experience:

• Desire to learn the principles of Water Technical Operations including computer hardware, software, and instrumentation

Knowledge:

• Technology experience in electronics, electrical equipment, process control, networks, cybersecurity, cybersecurity framework, computer hardware (servers, switches, radios, hubs, fiber optics, firewall, etc) and related technology equipment
• Creative thinker who is driven by opportunities to continually improve
• Experience in customer support role with direct customer interaction

Skills:

• Skilled in the use of general tools, equipment, methods, and safety practices common to assigned functions
• Computer, device or technical component troubleshooting skills
• In person or remote technology or customer service experience
• Basic Microsoft Office program knowledge (Word, Excel, Outlook, TEAMS)

Abilities:

• Ability to establish and maintain effective working relationships with employees
• Ability to communicate effectively both orally and in writing
• Must keep and maintain accurate records, organize materials and equipment to accomplish tasks
• Ability to meet deadlines and project schedules

Licenses and Certifications Required:

• Valid Colorado Driver’s license with a safe driving record

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City , all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Frequent lifting no more than 50 pounds, with or without assistance, at a time with frequent lifting and carrying of objects
• Considerable walking and standing
• Frequent performance of activities requiring a full range of body movements including bending, stooping, pushing, pushing, and climbing
• Hand/eye coordination for operation of computer keyboard, carts and moveable shelving
• Vision to read manuals, record data, and monitor and observe instruments/gauges
• Speech communication, presentations and hearing to maintain communication with employees and citizens

Work Environment:

• Work both indoors and outdoors. Outdoor work has exposure to all weather conditions, noise and other environmental elements

Equipment Used:

• Operates tools, equipment, and vehicles common to a technology operation, Instrumentation & Controls and Electrical environment
• Laptops and tablets
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:

As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.