Significant discount on all merchandise, including designer consignment pieces
Ongoing professional development
A fun and devoted team of fashion-focused individuals
Supportive company infrastructure- feel supported and encouraged at every level
Job Summary
Crossroads Trading Co., a popular buy-sell-trade retailer with stores throughout the country, is looking for full-time and part-time Security Associates! Do you have experience working in Loss Prevention and/or Security? Are you looking for a Security role with stable, day-time hours that allows for a work-life balance? Do you enjoy interacting with the public in a customer service environment while maintaining a harmonious and pleasant shopping atmosphere? If so, this may be the job for you!
Responsibilities
Cultivate a harmonious store environment and strong visual presence at the entrance/exit through courteous greeting and professional interactions with customers and teammates
Maintain a safe and respectful store environment by consistently monitoring the sales floor, circulating the store regularly, and identifying any potential safety issues in a timely manner
Greet customers and maintain a friendly but secure presence that helps prevent internal and external theft
Identify and address theft indicators and/or safety concerns; may respond to emergencies and assist in evacuations
Communicate all safety concerns and suspicious activity to store management and work together to find solution to maintain a harmonious shopping environment at all times
Qualifications
Previous or transferrable experience related to Security, Safety and/or Loss Prevention
Friendly, enjoys interacting with people and comfortable in a customer service based environment
Demonstrates a high level of respect, empathy, and courtesy in all interactions
A calm head when dealing with safety issues, with a focus on de-escalation techniques as needed
Ability to evaluate circumstances and make timely decisions based on the company Safety and Security guidelines
Able to effectively communicate with co-workers, management, and law-enforcement
Good judgment, flexibility, integrity, and collaboration
Background in customer service or retail a plus
DEI (Diversity, Equity & Inclusion) awareness, sensitivity, and training a plus; you will encounter diverse populations in our stores and must remain sensitive and respectful at all times
Must be able to stand / walk sales floor for several hours at a time
Must be comfortable working in a public setting during the COVID-19 pandemic, and must be willing and able to enforce policies as they relate to the COVID-19 safety protocols
Guard Card preferred
Company Overview
At Crossroads, we want you to show up as your authentic self; this means bringing all of the characteristics that make you you. We celebrate and embrace the differences of all of our employees and want you to feel that you belong, starting from day one. This is not a commitment we take lightly and it means we must regularly work and reflect on our company culture, values, and beliefs in order to identify ways to create a diverse, equitable, and inclusive workplace. If you want to help us continue to lead the sustainable, pre-loved fashion industry as we’ve done for 30 years, we would love to hear from you!
Compensation: $19.29 - $23.29 per hour
If you don't see a job you are interested in, you can email your resume to [email protected]
Our Mission & Values
Who We Are
Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy, sell and trade on-trend used clothing to the public.
Our Values
Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active, ethical, and responsible members of every community we serve and believe in doing the right thing and doing it right.
Commitment to Diversity & Inclusion
Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong, starting from day one.
Growth Opportunities
Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management, buying, merchandising, customer service, and more!
Pursuant to any “Ban the Box” ordinances, we will consider for employment qualified applicants with arrest and conviction records.
Crossroads’ policy is to fill every position without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender (including gender identity and gender expression), marital or partner status, age, national origin, ancestry, physical or mental disability, medical condition, genetic characteristic, military status, or any other consideration made unlawful by federal, state or local laws. CTC is an equal opportunity employer and selects employees on the basis of ability, experience, training, and character. Please contact the president or CEO of Crossroads Trading Co. if you have any questions or complaints regarding this policy.
Crossroads believes that part of being a great place to work means offering a generous benefits package to its team members. Depending on eligibility, Crossroads offers the following benefits to team members:
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail Apparel and Fashion
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