Senior Network Engineer (L1 Role) -- NOC Engineering
Senior Network Engineer (L1 Role) -- NOC Engineering
Teknowiz
New York, United States
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Position/Grade - Senior Network Engineer (L1 Role) -- NOC Engineering
Job Type - 1 Yr. Contract role
Location - Syracuse NY
Academic Qualification - Degree /Diploma in Engineering (Electronics & Telecommunications or equivalent)
Responsibilities: -
Network Monitoring And Incident Response
Diagnose and troubleshoot network issues at initial stage, gather all necessary information regarding the problem/incident, engaging and collaborating with higher-level support teams when necessary/as per defined procedures
Change Management
Job Type - 1 Yr. Contract role
Location - Syracuse NY
Academic Qualification - Degree /Diploma in Engineering (Electronics & Telecommunications or equivalent)
Responsibilities: -
Network Monitoring And Incident Response
- Monitor and manage the enterprise network, performance attributes, security alerts, and focus on availability.
- Respond promptly to network incidents, perform end to end diagnostics, and resolve or escalate issues as needed.
- Manage incident by engaging all stakeholders at right time and work towards faster resolution of problem.
- Manage and document network incidents through their lifecycle.
- Collaborate with internal teams and vendors to ensure timely incident resolution.
- Conduct routine checks as per schedule and preventive maintenance tasks to ensure optimal network performance.
- Implement changes and updates as required to enhance network stability.
Diagnose and troubleshoot network issues at initial stage, gather all necessary information regarding the problem/incident, engaging and collaborating with higher-level support teams when necessary/as per defined procedures
Change Management
- Participate in the planning and execution of network changes, upgrades, and implementations.
- Ensure changes adhere to established processes and policies.
- Maintain accurate and up-to-date documentation of network configurations, procedures, and incident resolutions.
- KEDB Updates: Create and update knowledge base articles for common issues.
- Generate reports as per defined procedures
- Work closely with other IT teams, including systems administrators, security, and application support teams to drive tickets towards closure.
- Collaborate with external vendors and service providers for issue resolution and improvements.
- Bachelor's degree/Diploma in Information Technology, Networking, or a related field.
- 2-4 years of experience in a Network Operations Center (NOC) or network engineering role.
- Strong understanding of enterprise networking technologies, protocols, and best practices.
- Proficiency in using network monitoring tools and incident management systems, trouble ticketing systems, CMDB etc..
- Relevant certifications such as Cisco CCNA or CCNP are highly desirable.
- Hands on experience and strong understanding of Cisco hardware architecture Cisco 7600, 6800, 4500, 4400, 3800, 3700 2900, 2800, 1900, 1800 etc..
- Should possess very good verbal and written communications skills.
- Ready to work in 24*7 atmosphere and rotational shift model
- A good team player, Customer friendly.
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Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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