1199SEIU Benefit and Pension Funds

System Engineer II

Responsibilities

  • Design, implement, and maintain Citrix environments to meet organizational requirements.
  • Ensure high availability, scalability, and performance of Citrix solutions.
  • Maintain, monitor, and troubleshoot all issues related to application and database servers, including upgrades, patches, and operating system issues.
  • Maintain a healthy Windows Active Directory environment by reviewing and modifying group policies, logon scripts, and Active Directory permissions and security on the entire domain.
  • Collaborate with network engineering, business application, and database administration units to ensure server and system resources are meeting business demands.
  • Support and deploy Information Security (IS) system guidelines to a secure Information Technology (IT) infrastructure.
  • Act as the technical lead for the IT Engineering team. Handle escalated helpdesk issues; provide support and offer technical advice on Citrix, Windows, VMware, and related issues.
  • Identify and resolve Citrix-related issues promptly to minimize downtime.
  • Conduct root cause analysis for recurring problems and implement preventive measures.
  • Perform additional duties and projects as assigned by management.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent years of experience required.
  • Minimum five (5) years experience in Windows and/or Unix/Linux operating system administration.
  • Minimum three (3) years experience with VMware and Citrix VAD required.
  • Experience with Citrix Virtual Apps and Desktops (Required, and v1906 and above preferred).
  • Extensive experience with Citrix Application Layering (and/or similar application layering technology)
  • Extensive experience with Citrix Provisioning Services
  • Expert level proficiency with Windows 2016, 2019, 2022 Group Policy and Active Directory, solid understanding of Active Directory design and implementation.
  • Experience with Ivanti UWM (formerly AppSense) v2018 and above preferred (Experience with other profile management solutions acceptable).
  • Working knowledge of Citrix ADC and ADM a plus.
  • Experience with thin clients and their management (Dell Wyse and Wyse Management suite or Elux).
  • Exchange Online / Office365 Management a plus.
  • Understanding of IT Service Management terms and processes.
  • Citrix certifications are a plus.
  • Vision and leadership skills with the ability to troubleshoot complex issues and provide solutions.
  • Ability to establish and maintain positive working relationships with other team members, unit directors, upper management, technology leaders, and support staff on as enterprise-wide basis.
  • Excellent written and verbal communication skills; ability to articulate vision, direction, requirements, and priorities.
  • Must be able to participate in 24/7 on-call rotation schedule.

We offer extraordinary benefits including outstanding health, dental, pension and family benefits for most positions which are paid entirely by the Funds without co-payments, deductibles, or out-of-pocket expenses for covered services. We also offer tuition reimbursement, generous holiday, vacation, and sick leave, as well as a 401K plan.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    Hospitals and Health Care

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