Reports to: Casino Marketing Manager Ridgefield, WA
Pledge for Success
We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary
Responsible for oversight and management of the VIP Lounge; including but not limited to, admission to the lounge, food quality and presentation, and ensuring the cleanliness of the lounge area.
Primary Duties And Responsibilities
Promotes superior guest service.
Monitors the entrance to the VIP Lounge to ensure access is tracked.
Ensures the quality of the room and reports issues.
Provides guidance and feedback on the menu in the VIP Lounge to the Casino Marketing Manager.
Entertains guests in the VIP Lounge while building relationships in the area.
Works in collaboration with the Food and Beverage department to provide excellent service in the VIP Lounge guests and maintain the integrity of the room in regard to access.
Has the ability to extend complementary service in accordance with approved comp matrix.
Maintains confidentiality of sensitive information.
Performs other duties as assigned.
Minimum Qualifications
High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
One year of experience working in a high-volume casino environment.
Five years of experience in a business or professional setting.
Excellent communication conflict resolution skills.
Must be able to stand during entire shift with frequent reaching, bending, and stooping.
Must be able to work various shifts and flexible hours including weekends and holidays.
Must be willing to work in a smoking environment.
Must be willing to adhere to company health and safety measures.
Preferred Qualifications
Food and Beverage experience.
Work Shift
Regular
Knock, knock. Hear that sound? That's opportunity!
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Restaurants
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