Diverse Lynx

Workforce Management Expert

Diverse Lynx Charlotte, NC

Role: Workforce Management Expert

Location : Charlotte, NC /Raliegh, NC - Onsite

Contract position

Skills

  • Workforce Management - 2+ years experience (Must have)
  • Alvaria or Verint Product - 5+ years experience (Must have)
  • Contact Center solutions for large Enterprise 2+ years experience (Must have)
  • Cloud integration - 1+ year experience (Nice to have)
  • Agile Kanban methodology - 3+ years experience (Nice to have)
  • Relational DB experience 1+ year experience (Nice to have)
  • SQL (Verint)
  • Oracle (Alvaria)
  • Windows Server Administration 5+ years experience (Must have)
  • PowerShell Scripting 2+ years experience (Nice to have)
  • BI Reporting 1+ years experience (Nice to have)

Engineer

  • Location : Charlotte, NC /Raliegh, NC
  • Call Recording 5+ years experience
  • Interaction Analytics 3+ years experience
  • NICE Engage and/or Verint I360 2+ years experience
  • NICE Nexidia and/or Verint Speech Analytics 2+ years experience
  • Hitachi HCP or StorageGrid 1+ year experience
  • Wilmac Continuity Replay Nice to have
  • Contact Center solutions for large Enterprise 5+ years experience
  • Cloud storage integration 1+ year experience
  • Agile Kanban methodology 3+ years experience
  • MSSQL Server Administration 5+ years experience
  • Windows Server Administration 5+ years experience
  • Linux RHEL 8 Server Administration 5+ years experience
  • Bash/Korn shell scripting 2+ years experience
  • PowerShell Scripting 2+ years experience
  • SQL Scripting 5+ years experience
  • BI Reporting 1+ years experience

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
  • Seniority level

    Entry level
  • Employment type

    Contract
  • Job function

    Project Management and Information Technology
  • Industries

    IT Services and IT Consulting

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