HireKeyz Inc

Workforce Management Expert

HireKeyz Inc Charlotte, NC
HireKeyz Inc

Workforce Management Expert

HireKeyz Inc Charlotte, NC
1 week ago
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Role: Workforce Management Expert

Location: Charlotte, NC /Raliegh, NC

Type: C2C/Fulltime/W2

Workforce Management Expert -

  • Workforce Management - – 2+ years’ experience (Must have)
  • Alvaria or Verint Product - – 5+ years’ experience (Must have)
  • Contact Center solutions for large Enterprise – 2+ years’ experience (Must have)
  • Cloud integration  - – 1+ year experience (Nice to have)
  • Agile Kanban methodology - 3+ years’ experience (Nice to have)
  • Relational DB experience – 1+ year experience (Nice to have)
  • SQL (Verint) 
  • Oracle (Alvaria)
  • Windows Server Administration – 5+ years’ experience (Must have)
  • PowerShell Scripting – 2+ years’ experience (Nice to have)
  • BI Reporting – 1+ years’ experience (Nice to have)

Engineer

  • Location : Charlotte, NC /Raliegh, NC
  • Call Recording – 5+ years experience
  • Interaction Analytics – 3+ years experience
  • NICE Engage and/or Verint I360 – 2+ years experience
  • NICE Nexidia and/or Verint Speech Analytics – 2+ years experience
  • Hitachi HCP or StorageGrid – 1+ year experience
  • Wilmac Continuity Replay – Nice to have
  • Contact Center solutions for large Enterprise – 5+ years experience
  • Cloud storage integration – 1+ year experience
  • Agile Kanban methodology – 3+ years experience
  • MSSQL Server Administration – 5+ years experience
  • Windows Server Administration – 5+ years experience
  • Linux RHEL 8 Server Administration – 5+ years experience
  • Bash/Korn shell scripting – 2+ years experience
  • PowerShell Scripting – 2+ years experience
  • SQL Scripting – 5+ years experience
  • BI Reporting – 1+ years experience

  • Seniority level

    Mid-Senior level

  • Employment type

    Contract

  • Job function

    Project Management and Information Technology

  • Industries

    Staffing and Recruiting

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