Responsible for providing excellent service to customers who place a bet at the Race & Sports Book area. Processes all cash transactions quickly and accurately.
Primary Job Duties
Greet customers, input betting information into the computer, print tickets, accept money and give tickets and change to customers.
Accurately maintain bank.
Verify winning tickets.
Handle and solve any concerns and questions by customers.
Explain wagering information when needed.
Maintain and update betting boards for customers to view.
Obtain and maintain position-specific licensing.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.
Qualifications: - Includes, but is not limited to:
Experience processing cash transactions of substantial amounts.
Ability to effectively communicate in English.
Excellent customer service skills.
Excellent organizations skills and attention to detail.
Polished appearance and demeanor.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Ability to work varied shifts, including nights, weekends and holidays.
Preferred
Previous experience working in a large, luxury resort setting.
Working knowledge of betting systems used in a similar resort setting.
Minimum Education And Experience
Must be 21 years of age.
At least one-year previous customer service experience in gaming or related field.
Certificates, Licenses, Regulations
Proof of eligibility to work in the United States.
Ability to obtain the following:
Nevada Gaming Registration
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be tolerant to varying conditions of noise level, temperature, illumination and air quality in a sports bar environment.
Prolonged sitting/standing.
Bending and reaching.
Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
Eye/hand coordination.
Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Gambling Facilities and Casinos
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