From the course: Artificial Intelligence and Business Strategy
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Using AI for human resource management
From the course: Artificial Intelligence and Business Strategy
Using AI for human resource management
- Opportunities to use AI for smarter human resource management exist in all aspects of the HR value chain, job search platforms, candidate screening, training and development, promotion decisions, even dismissal. Like every technology, AI can also be misused or abused. People may put up with perceived unfairness in many context but if it's their livelihood, and sense of self-worth perceived unfairness can easily lead to tearing the company in the media, lawsuits, or even violence. Companies need to be particularly conscious about using AI for HR in ethical, and bias-free ways. Let's start with the use of AI by job search platforms such as LinkedIn, and ZipRecruiter. These platforms recommend open positions to individuals and candidates to companies. Nearly always, the platform needs to use natural language processing to decode, and individuals credentials on the one hand, and job requirements on the…
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