From the course: Body Language for Leaders and Managers

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Reading virtual body language

Reading virtual body language

- Here's the question I'm asked most often about virtual interactions: If all I can see is someone's head, how can I read body language? Maybe you have the same question. My answer is to offer seven heads-only signals that give insight into someone's emotional state. One, heads held high or low send a message about confidence. Many years ago, an experiment was conducted with a group of students who smoked. Those who had done well on the exam, exhaled their cigarette smoke upward while those who had performed poorly exhaled downward. It's all about head positions. Feelings of high confidence unconsciously pull the head up. Feelings of low confidence lower it. Two, head ducks show discomfort. If you heard someone yell, look out. The posture you'd instinctively assume would be to raise your shoulders and pull your head down between them. In a business context, the head duck is a signal that reveals extreme discomfort or…

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