From the course: Learning Microsoft Dynamics for Customer Service
Discover Dynamics 365 Customer Service - Dynamics Tutorial
From the course: Learning Microsoft Dynamics for Customer Service
Discover Dynamics 365 Customer Service
- [Dian] If your organization is having a hard time getting good insights about their customer service efforts, or if you, as a customer service rep, are having trouble staying on top of things, then Dynamics 365 Customer Service is for you. In this course, I'll show you how Dynamics 365 equips organizations with everything they need to effectively manage their workloads. Finally, I will show you how customer service managers can utilize the out-of-the box reports to see how their team is performing. Hi, I'm Dian Taylor, Presales Director at RSM and Microsoft Business Applications MVP. Are you ready to dive into the wonderful world of Dynamics 365 Customer Service? Then let's get started.
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