From the course: Learning SAP Sales and Distribution (SD Module)
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Create a return order in SAP: VA01 - SAP ERP Tutorial
From the course: Learning SAP Sales and Distribution (SD Module)
Create a return order in SAP: VA01
- [Instructor] In this scenario, we want to create a return order. Our customer wasn't satisfied with part of their order. They submitted a return request that was valid. So to create the return order, we use the same transaction code we used to create the sales order, va01. This brings us to the Create Sales Document screen. For Order Type, we want to enter re2 for an advanced return. Most commonly, returns are associated with other sales documents. In our situation, the return is associated with a previous sales order, so we'll click Create with Reference. On our Create with Reference search screen, we'll enter our order number, which is 13, and we'll press Copy. This brings us to the Create Advanced Return overview screen. We can see that all the information from the sales order, like the sold to and ship to parties and the net value has been populated. This is because we created this return with reference to the…
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