Microsoft Dynamics 365 Fundamentals (CRM) (MB-901) Exam Tips
With Sharon Bennett
Liked by 336 users
Duration: 1h 13m
Skill level: Beginner
Released: 9/14/2021
Course details
The Dynamics 365 Fundamentals exam measures your ability to understand the essentials of Microsoft Dynamics 365. In this course, instructor Sharon Bennett covers the essentials of Dynamic 365 services and helps exam takers understand how to successfully prep for the exam. After a quick overview, Sharon delves into marketing capabilities and apps, as well as the sales lifecycle and related sales apps, within Dynamics 365. She explains customer service and field service, then goes into project operations. Sharon also discusses shared features, such as common customer engagement features, reporting tools, and options to integrate with other Microsoft applications. For each topic she covers, Sharon offers detailed explanations and helps you understand what you need to know in order to pass the Dynamics 365 Fundamentals exam with flying colors.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Mouad M.
Mouad M.
CRM, Customer Relationship Management, CX, Consumer Experience, CI, Customers Insights, MRI, Market Research Insights, CMI, Consumer Market Insights,…
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Contents
What’s included
- Test your knowledge 6 quizzes
- Learn on the go Access on tablet and phone
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