From the course: Operational Excellence Foundations
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DMADV: Design for Six Sigma
From the course: Operational Excellence Foundations
DMADV: Design for Six Sigma
- Why do people prefer one product over another even though it has a higher price? Or why do people buy services from one company instead of its competitor just around the corner? Because the winning company provides the products, services, and experience that customers want and are willing to pay for. Having a design that provides the right features that work as required is what design for Six Sigma is all about. Design for Six Sigma, or DFSS, is a systematic methodology for the design or redesign of products, processes, and services. The goal is to ensure that design meets or exceeds customer expectations and key requirements. Let's talk about some characteristics of DFSS. First, quality is designed in instead of inspected in. That is, the process, product, or service itself is crafted to ensure quality rather than relying on end of the line inspection checks. Next, customer expectations and key requirements are prioritized and incorporated into the design from the start. In DFSS…
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Contents
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Key roles in operational excellence5m 9s
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Alignment for operational excellence4m 4s
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Choose the right methodology4m 30s
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Process or value stream management6m 19s
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Lean event, Kaizen, or workout4m 55s
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Six Sigma DMAIC6m 23s
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DMADV: Design for Six Sigma4m 42s
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Implementation challenges4m 24s
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Audits to sustain operational excellence4m 20s
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