From the course: Supporting Non-Native English Speakers at Work
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Reducing accent bias at work
From the course: Supporting Non-Native English Speakers at Work
Reducing accent bias at work
- Accent bias can arise continually for non-native speakers throughout their career trajectory, from initial interviews through performance evaluations, to promotions and more. And bias begins before anyone even speaks a word. Studies continue to show that applicants with ethnic minority names get fewer calls and opportunities to even interview. And even during the interview, people make assumptions just from what someone looks like. Linguist Okim Kang from Northern Arizona University presented students with two photos: one, an Asian man, the other, a Caucasian man. Then, they listened to a recording of the person speaking. It was the same recording of the same person, but students reported more trouble understanding a speaker that they thought was Asian than they did a speaker they thought was Caucasian. This phenomenon, known as reverse linguistic stereotyping, indicates attribution of a speaker's group membership…
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Contents
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Supporting non-native English speakers at work1m 32s
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Combining cultural humility with cultural intelligence3m 30s
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Myths about accents5m 21s
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What is accent bias?3m 42s
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Reducing accent bias at work5m
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Speaking English inclusively5m 30s
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Using phrasal verbs? Cut it out3m 44s
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Names and identity4m 9s
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Let’s stop asking “Where are you from?”2m 36s
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The impact of cultural norms3m 52s
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Understanding direct and indirect communication3m 55s
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Feedback loops increase understanding2m 59s
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Technology that supports communication4m 53s
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