From the course: Uncovering Unconscious Bias in Recruiting and Interviewing

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Expectation bias

Expectation bias

From the course: Uncovering Unconscious Bias in Recruiting and Interviewing

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Expectation bias

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- Have you ever heard the saying manage your expectations? Well, this saying can easily apply to the recruiting and interview process. Imagine you're reviewing dozens of resumes and you come across that one that checks all the boxes you or the hiring manager have been looking for. You may already have an idea who you think the ideal candidate will be based on who was in the position previously. So based on this candidate's resume, your expectations are high and you invite her in for the interview. The day comes and you finally get to meet the candidate and she isn't prepared for the interview. She didn't do her research on the company. She didn't give good answers to your questions and she had poor body language throughout the interview. During the interview process, you're so focused on characteristics you expected to see based on her resume that gives you a sign she will be a great hire. So you may ignore those red…

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