Testing small results in big wins. We scaled call volume and increased site traffic for a healthcare client through digital campaign reorganization/optimization, regular test schedule, and patience. It is easy to get caught up in the next big thing (insert buzzword here) but sometimes the biggest impact comes when you take the time to get the fundamentals right. The shiny things work better when the base is solid!
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Compliance Doctor♦Expert in Governance Review, FCA Authorisations & AML Reviews ♦ Ensuring Compliance and Operational Excellence in Financial Services♦Regulatory Compliance Consultant, London♦FCA Compliance Services♦
Evidence-based decision-making is not just a buzzword, it's a necessity in the post-Consumer Duty era. Today's video offers a deep dive into the methodologies for showcasing the effectiveness of changes in your products and services. Learn how to provide compelling evidence that your strategies are genuinely improving customer outcomes and why this is critical for your internal governance and decision-making. Don't miss out on more valuable insights; hit that Subscribe button now! #compliancesolutions #consumerduty #compliancesupport
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Consultant and keynote speaker on digital strategy, transformation and disruption. Founder TechMoat Consulting. Host of the Tech Strategy Podcast. Don't contact for SEO, digital marketing or podcast guests.
"Attention products" get you customers, engagement and data. "Margin products" get you cash flow. But these probably aren't the same product. To learn more, read my short book: "How to Build Competitive Advantages in #Digital Biz" At http://a.co/d/eYbHcSy
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Personalization at scale doesn’t need to be Costly, Complex & Cumbersome. The report below goes through the 13 Real Time Interaction Management (RTIM) Providers That Matter Most And How They Stack Up. Access Forrester's vision & guidance in the new Forrester Wave™ report, and make the right choice. Download the report here: https://lnkd.in/eeNXHqQg
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Revenue, cost savings and resilience. Access this Forrester business case report to learn how to leverage these key success metrics and more to drive better financial outcomes in #healthcare through patient-centered experiences.
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Revenue, cost savings and resilience. Access this Forrester business case report to learn how to leverage these key success metrics and more to drive better financial outcomes in #healthcare through patient-centered experiences.
Access the Forrester report
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