Does your #contactcenter provide full visibility into the customer journey to help you create amazing, personalized experiences? 8x8 does! This complete all-in-one solution makes it easy to collaborate with agents and enhance #customerexperiences. Explore our info page here to learn more: https://bit.ly/3uJlveh #customerobsessedcommunications #CX #EX
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Strategic Partner Social Media Adobe, Marketing Futurist, Brand Strategist, Customer Experience Advocate, Social Media Community Builder, Influencer, Designer, Serial Entrepreneur, Views My Own
Short-term thinking creates irrelevance. Customers are the long-game. #FutureOfBusiness #CustomerExperience #CX #DigitalTransformation
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Strategic Partner Social Media Adobe, Marketing Futurist, Brand Strategist, Customer Experience Advocate, Social Media Community Builder, Influencer, Designer, Serial Entrepreneur, Views My Own
Short-term thinking creates irrelevance. Customers are the long-game. #FutureOfBusiness #CustomerExperience #CX #DigitalTransformation
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Strategic Partner Social Media Adobe, Marketing Futurist, Brand Strategist, Customer Experience Advocate, Social Media Community Builder, Influencer, Designer, Serial Entrepreneur, Views My Own
Short-term thinking creates irrelevance. Customers are the long-game. #FutureOfBusiness #CustomerExperience #CX #DigitalTransformation
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Frustrated customers can provide great insight and learnings. Here are 5 key things to keep in mind when digging into why customers are unhappy 👇 #Hark #CustomerServiceGuide #CustomerExperience #CX #CustomerJourney
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#Didyouknow that 60% of consumers have switched brands due to a negative contact center experience? Talk to us today to see how our #outsourced #customerservice solutions can give better experience to your customers. https://hubs.ly/Q02llrgx0 #DYK #customersupport #customerexperience #CX #TheUncommonBPO #PuttingPeopleFirst #GrowWithGlowTouch
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CX Projects & Process Excellence | Consumer Psychology | Data Whisperer | Certified Scrum Master® | Chief Manager CX Transformation at Max Life Insurance
Learning about what your customer is doing right now is essential to grasp the problem you want to solve. Their current actions are like your competitors. It doesn't matter if what they're doing is good or not – it's what they're used to, and it's working to some extent. #customerexperience #cx #consumerbehaviour
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Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more. #cx #customerexperience
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Be omni-present for your customers. Help your customers reach you where they are! #SocialCommerce #CX #customersupport #customerengagement #eServeCloud #wednesdaywisdom #customerexperience #customerservice
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Customer Experience and Strategy | Spanish-Fluent, Lean Six Sigma Master Black Belt Leveraging Full-Context Data Analysis to Improve Customer Retention, Cost Savings, and Revenue
Your customers and their extended circles deserve the outmost care from your CX team #CX #customerexperience
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Who has the time to fully determine what every customer wants? 𝗕𝘂𝘁 𝗶𝘀 𝘁𝗵𝗲𝗿𝗲 𝘀𝘁𝗶𝗹𝗹 𝗮 𝘄𝗮𝘆 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝗮𝗻 𝗲𝗹𝗲𝘃𝗮𝘁𝗲𝗱 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗵𝗮𝘁 𝘀𝘂𝗶𝘁𝘀 𝘁𝗵𝗲𝗶𝗿 𝗽𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲𝘀? Of course, there is! Learn more about it in our blog: https://buff.ly/47C1WEA ---------- Partner with a multilingual #CustomerSupport expert for an unforgettable consumer experience: https://lnkd.in/gxRZybRQ #WeSpeakYourLanguage #CustomerExperience #CX #CustomerService #CallCenters
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Full visibility into the customer journey is crucial for creating those personalized experiences that truly resonate. How does 8x8 integrate with existing CRM systems to ensure seamless data flow and collaboration?