Abisola Fagbiye’s Post

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Microsoft 365 User Adoption | Customer Experience (CX) | Change Management | Customer Sucess | Speaker & Facilitator | SaaS | UN Women UK CSW67&68

Forget the chocolates🍫 and bouquets 💐 this February, let's celebrate something truly special: our customers! To be fair, we can do both! Let me throw in this, my January had quite a bit of mistakes in multiple forms but I'm looking at February with new lenses. I'm hoping for more personalized interactions, reading emails for an extra 30 seconds, and understanding deeper contexts to turn these moments/customers into advocates. So this month, let's: ❤️  Embrace Empathy ❤️ Go the Extra Mile ❤️ Personalize Everything ❤️ Make it Seamless ❤️ Respond with Lightning Speed   Share your ideas for a customer-centric February below!   #CXMonth #CustomerLove #FebruaryFocus #MakeThemFallInLove

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