Alex Tisch’s Post

Unlike anyone else in our Group, I took some time before deciding to post and share this award. We all should be proud of this achievement after years and months of struggles to restore the level of recognition and market leadership, for our property. However, aside from the glitzy glorified image of a hotel or resort, it lies more than that: the people working behind the scenes, with their own struggles and challenges. Their dreams and goals (if they have) and how I should be able to direct them towards the right path of understanding that there is more in life. The change in mindsets from average people working in hotels to become superstar hoteliers. The trainings we offer them to develop their career and the hunger we instill in them, to be eager at becoming better professionals, capable to succeed one day and stand on their feet alone. The system we put in place to ensure smooth, streamlined, efficient operations. The service culture and orientation we want to deliver to each single guest, regardless they are VIPs, celebrities, or just people like me and you. The genuine care to exceed guests' expectations, just paid off by a guest's single smile or by hearing their kids saying "Mummy, this is the best hotel ever"! And not to forget what I always call the "corporate culture" we want all staff to be aligned. Not merely a list of values or mission statement, forced to be memorized; but instead, how do you live them everyday, in your personal and professional life? The day all the above will be reached, an invisible Best Award will be given to me, much more worth it than any other recognition.

🌟 Interesting Insights from Leeny Oberg! 🌟 The Wall Street Journal sat down for an insightful discussion with Leeny Oberg, where they delved into the intricacies of our company's operating model and its promising future. Leeny Oberg shared valuable insights on the evolution of hotel branding, shedding light on the dynamic landscape of the hospitality industry. #HospitalityIndustry #BusinessInsights #FutureOfHospitality #HotelManagement #InvestmentStrategies #marriottbonvoy #marriott #marriottluxurygroup

Evolution is not just for Marketing and Revenue Management. Long-known for their their charisma and gregarious nature, the Hotel Sales role is also going through a transformation- one where they are becoming the triple threat in having a working understanding of the full commercial space. Last week, Gissell Moronta of Atrium Hospitality shared her take from the Sales perspective of the commercial evolution in our industry. Full interview in the comments... #CommercialStrategy #CommercialObsession #HospitalitySales #HotelTech #SalesEvolution #HotelIndustry #Hospitality

When I was at the Raines Company conference earlier this fall, I connected with Nancy Obstler and Stephanie Atkisson, both VPs of Sales, Marketing and Revenue with RainesCo. We discussed how essential it is to create future leaders within your organization and how to do it. #hospitality #hospitalitypodcast #hotel #investing #hoteldesign #travel #hospitalityindustry #hospitalitymanagement #hospitalitymarketing #hoteliers #hospitalitystrong #hospitalitylife #hospitalitybusiness #hotelindustry #hotelsandresorts #hotellife #hospitalitynews #novacancynews

A great day was had at the Waldorf Astoria Hotels & Resorts Edinburgh for our 90 Day Planning Session with Graham Clarke ActionCOACH UK 🙌 We even had a presentation from Rosie Berridge FMAAT, Founder of Accountability Edinburgh on how to manage our book keeping more effectively. The peer to peer sessions were particularly beneficial... it's amazing what you can learn from someone who is in a completely different industry from yourself! Looking forward to implementing some new strategies at Miss Vivienne in the next quarter 💃 #businessgrowth #peertopeersupport #planningforsuccess

📊 Many the hotels we service are branded properties, like this Hyatt Place. Understanding the brands and working with them to leverage new sales opportunities is part of what we do. 🤓 #hotelsales #hotelsalessupport #reworkhotelsales #directorofsales #reworkhotelsales #hotelsandmotels #hospitality #hospitalityindustry

People judge experiences based on emotional peaks be it positive or negative. #Urvenue is ensuring that from the very start of your customers booking journey they are starting off with the best experience possible. By utilizing hospitality's first #PXMS guests can build out their own customized itinerary from pools, to excursions, to dining to nightlife all prior to arrival and on their own. Utilizing #Urvenue's platform hotels and resorts makes creating customized experiences for guest simple and seamless. #Urvenue #hospitality #hotel #customerexperience

In the ever changing world of hospitality the story of David & Goliath is one that resonates when thinking of the "battle" between Big Brands vs Independent Hotel Operators. There is room for us all but the value proposition that independent operators are able to offer is becoming more and more compelling to investors and owners in the current hospitality landscape. Read the full blog by following the link below. https://lnkd.in/eYT_hD44 @Hotel Goliath am Dom

Here is a video in the Wall Street Journal this week that begins with a discussion of the structure of the branded hotel industry in the United States, and then veers into a discussion of revenue management. The video gives a lot of creds to Marriott, Hilton and Hyatt, and curiously ignores IHG, as well as two brand companies with a huge footprint in the economy segment: Choice and Wyndham.