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Insights from CCX allowed Rivers Fitness to uncover the need for more flexible membership packages, allowing them to tailor bespoke membership offerings to their wide ranging demographics. If you're looking for a fresh approach to improve your customer experience, we can help. T: (+44) (0)1527 895 020 W: www.swlgroup.com #leisure #customerexperience #customerfeedback #leadership #thoughtleadership

Unlock the power of loyalty with SureGifts! 🎁 Create your own branded gift cards to delight customers with discounts, loyalty rewards, and special event promotions. Don't hesitate. Start creating memorable customer experiences today! #CustomerLoyalty #BrandedGiftCards

Unlocking the secrets to customer loyalty in the retail world! Explore the vital steps to creating a resonant loyalty program, from understanding your customers' deepest desires to crafting rewards that resonate. Dive into the intricacies of program structure and discover the art of broadcasting it with flair. Keep the loyalty flame burning with constant iteration and innovation. Read: https://lnkd.in/emsaGXVw #CustomerLoyalty #RetailSuccess #LoyaltyPrograms

As 70% of shoppers express willingness to pay for a premium, hassle-free return experience, brands are transforming fees into a powerful tool for enhancing customer satisfaction and boosting revenue 👀 Join us for a fees-focused conversation on August 29th @ 1PM ET where we’ll cover: 🔢 What the numbers are saying about return fees 📈 Why return fees are becoming a go-to strategy for growth 🤑 How you can elevate your brand’s operations during the busiest time of the year ⭐ And more! Don’t miss out—sign up to optimize your return process and amplify your results 👇 https://bit.ly/3MadlTQ

Unlocking the secrets to customer loyalty in the retail world! Explore the vital steps to creating a resonant loyalty program, from understanding your customers' deepest desires to crafting rewards that resonate. Dive into the intricacies of program structure and discover the art of broadcasting it with flair. Keep the loyalty flame burning with constant iteration and innovation. Read: https://lnkd.in/emsaGXVw #CustomerLoyalty #RetailSuccess #LoyaltyPrograms

Unlocking the secrets to customer loyalty in the retail world! Explore the vital steps to creating a resonant loyalty program, from understanding your customers' deepest desires to crafting rewards that resonate. Dive into the intricacies of program structure and discover the art of broadcasting it with flair. Keep the loyalty flame burning with constant iteration and innovation. Read: https://lnkd.in/emsaGXVw #CustomerLoyalty #RetailSuccess #LoyaltyPrograms

TRENDS 2024 HAS OFFICIALLY LAUNCHED! 🙌 🎉 We're kicking off our LinkedIn takeover with our very own trend from Georgie Walsh... In 2024, customers will be seeking more value than ever from their loyalty programs. And, with the average American consumer participating in 16.7 customer loyalty programs, the question for 2024 becomes not ‘Should you have a loyalty program?’, but rather ‘How is your loyalty program better than the others?’. It will become an absolute necessity for brands to provide rewards that extend beyond just discounts; personalized, relevant, and valuable rewards tailored to the individual customer are crucial! By offering these kinds of rewards, you can win over your customers while also differentiating from your competitors. Read the full piece to learn how brands can make their rewards even more rewarding: https://lnkd.in/dsUij7Pp

You asked - we've listened. We've now launched our 'Account Portal' - Which is nothing fancy (yet) however what it opens up is better customer satisfaction, loyalty and perks! Create a free account and gain early access to new product launches, discounts and deals. Not only that, we'll email you with a welcome discount code for your first order! Here's some other features: • £5.00 credit every time you leave a product review. • Earn points with every purchase (Coming Soon) • Exchange your points for unique products, medics lodge rewards and all online products. To create an account follow the link below; https://lnkd.in/e7vfsV_6

Ahead of the holiday season, many brands are wondering how they can lock in customer loyalty. PwC's 2023 Holiday Outlook highlights the opportunity brands have to re-engage returning customers and woo new ones with can’t-turn-down offers. Find out more here.

Partnering with Eagle Eye and Al Henderson to discuss the subscription economy and how you can drive customer loyalty and retention with a subscription model. Tune in for some #retention insights!