🌟 Tips and proven strategies: From building genuine connections to exceeding expectations, discover the secrets to leaving a lasting impact on your customers. https://lnkd.in/dMr9YNbX #CustomerServiceExcellence #AnswerAide #BusinessGrowth
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Strategic Optimist I Founder, VanRocha I Anti-Bullying Advocate | Dedicated Parent I Published Author
96% of customers will leave your business after a bad experience That's almost everybody. For years as I have offered to business owners a customer facing solution I often hear: "Well, my customers are happy with what we now offer!" I always acknowledge that they seem to be doing well and that is why I called them BUT.. "Did you know, Joe, that 96% of customers leave a business if they are unhappy? They won't complain, they just disappear." This data based on a real world study helps me awaken some complacent prospects. Here is the Forbes article that supports this info: https://lnkd.in/efaigWTS Sometimes business owners don't know what they don't know.
Ninety-Six Percent Of Customers Will Leave You For Bad Customer Service
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Consistency is Key! Check out our latest blog post 👇 Let's find out how we can strive to build significantly stronger relationships in our industries TOGETHER! #CustomerRelationships
Strong Customer Relationships: Business Success
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People communicate through stories. You have plenty of stories to share about how you helped someone in a similar situation to your client’s. 📚 Pick one and share it. ➡️ For instance, “They were worried about a time-consuming rollout of a customized solution. With our help, they completed it seamlessly, without stress, and had happy end-users with the project’s due date. Notice that this story is all about emotion (worry, followed by happiness).” Discover how to use stories to develop stronger customer relationships and up-sell effectively with our upcoming Strategic Customer Care program: https://hubs.ly/Q02w3jvp0 #customercare #customersuccess #success #SandlerMiami
Strategic Customer Care Series
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In this video, I'll be sharing some insights on why customer service isn't just a department – it's a fundamental pillar that shapes our identity and success. Your first impressions on a client are everything. Going in hard headed won't get you anywhere! First, lets build some trust and loyalty. I understand that trust is the cornerstone of any lasting relationship. Exceptional customer service isn't just about fixing problems – it's about creating an environment where our clients know they can count on us, no matter what. Enhance the level of customer service that you offer to stand out from the crowd. Our commitment to excellent service goes beyond transactions. It's about crafting memorable experiences that resonate with each customer. When they remember how we made them feel, they remember us. START LISTENING! We value our customers' voices. By actively listening to their feedback and responding with genuine care, we show that their opinions truly matter to us. This builds a bridge of understanding and empathy. Challenges happen, even with the best products. If you have a strong relationship with your client, you will have the ability to come through for the client by addressing any issues. Having a happy client base goes much further than I think people understand. Having a positive client base means your customers become advocates, it's the best form of marketing. In a world of options, stand out with your commitment to exceptional customer service. It's not just about what you make or provide; it's about how you make our customers feel. Drop a comment below – I'd love to hear your thoughts on the impact of customer service. #entrepreneur #business #clientretention
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HOW DO I MAKE MY CUSTOMERS TRUST ME? (PART ONE) Have you ever ask yourself this question "How do i make my customers trust me? I believe its a question everyone of us ask ourselves without getting any response. Building customer trust involves consistent effort and genuine interactions. You just have to be ready to do the HARD WORK to achieve the big results. Let's look at some practical ways you can use to gain the trust of your customers 1. Reliable Products/Services Why not take out time to really assess what you offer to your customers? Is it of high quality and standard? If it were to be offered to you, would you be happy? Work consistently to meet or even exceed your customer expectations. 2. Transparency How transparent are you when dealing with your customers? Why do you hold back things you know it would be beneficial to your customers because of money? Just be open and transparent about your offerings, pricing, and policies. Avoid hidden fees or surprises. So what have you learned today? Please share now! #CustomerTrust #BrandBuilding #QualityOffering #Transparency #DealdriveTechnology #ImehMoses
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People communicate through stories. You have plenty of stories to share about how you helped someone in a similar situation to your client’s. 📚 Pick one and share it. ➡️ For instance, “They were worried about a time-consuming rollout of a customized solution. With our help, they completed it seamlessly, without stress, and had happy end-users with the project’s due date. Notice that this story is all about emotion (worry, followed by happiness).” Discover how to use stories to develop stronger customer relationships and up-sell effectively with our upcoming Strategic Customer Care program: https://hubs.ly/Q02w3sTp0 #customercare #customersuccess #success #SandlerMiami
Strategic Customer Care Series
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Keeping Your Customers Truly Happy If you want to make sure that your business is doing everything it can to keep your customers happy, then there are a lot of things you might want to be aware of here. The truth is that it is relatively straightforward to achieve this, but you will need to make sure that you are doing all you can to try and keep your customers as happy as possible, and that it can mean approaching the matter from a number of different angles. https://lnkd.in/eJcki7N7 #Business #HappyCustomers
Keeping Your Customers Truly Happy
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People communicate through stories. You have plenty of stories to share about how you helped someone in a similar situation to your client’s. 📚 Pick one and share it. ➡️ For instance, “They were worried about a time-consuming rollout of a customized solution. With our help, they completed it seamlessly, without stress, and had happy end-users with the project’s due date. Notice that this story is all about emotion (worry, followed by happiness).” Discover how to use stories to develop stronger customer relationships and up-sell effectively with our upcoming Strategic Customer Care program: https://hubs.li/Q02w3sZW0 #customercare #customersuccess #success #SandlerMiami
Strategic Customer Care Series
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🪟 The Art of Customer Service: How Exceptional Service Leads to Client Loyalty ✨ Client Loyalty: When you consistently go above and beyond, you build trust and loyalty. Satisfied clients are more likely to return and refer your services to others. ✨ Positive Reviews: Happy clients are eager to share their experiences. Exceptional service leads to glowing testimonials, which can attract new clients and build your reputation. ✨ Problem Resolution: Mistakes can happen, but how you handle them matters. Resolving issues promptly and professionally can turn a negative experience into a positive one, preserving client relationships. ✨ Personalized Touch: Get to know your clients and their preferences. Remembering details about their homes or specific needs shows that you care and value their business. ✨ Word of Mouth: The most effective marketing is often word of mouth. When clients are delighted with your service, they become advocates for your business, spreading the word to friends and family. #WindowCleaning #CustomerService #ClientLoyalty #BusinessSuccess
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Product Marketing @Google // With me on, boring ads become effective | Increasing revenue for E-commerce brands | (PPC & Paid Ads) | Available For Hire
Exceptional customer service isn't just about meeting needs—it's about forging meaningful relationships. Just as you know your spouse inside out, it's imperative to understand your customers deeply. Nurture those connections with care, attention, and affection, and watch your business thrive. #CustomerService #RelationshipBuilding #BusinessSuccess #adexpert
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