Our Harmony providers sure are working hard! Since Harmony's launch, our care team has touched over 1,300 complex patients.
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Happy Access Week to all my colleagues and partners working in Patient Access! Let's take this week to acknowledge the contributions of patient administrators, referral coordinators, customer service staff, and schedulers. Often unsung heroes, they play a pivotal role in shaping positive healthcare experiences. We've all experienced the frustration of navigating care for ourselves or family members encountering barriers and roadblocks along the way. But how great is it when we encounter someone who goes the extra mile or is empowered to deliver exceptional service? As we embrace technological advancements to streamline the patient journey, let's not lose sight of the importance of the human touch. Let's continue to prioritize empathy, compassion, and personalized care to ensure every patient feels valued and supported.
Happy Patient Access Week to all the incredible people who make a difference in the lives of patients every day! #CareisinourName #AccessWeek24
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Being upfront with patients and offering a proper apology when necessary can go a long way with unhappy patients. Our webinar on duty of candour in primary care is now available to watch on demand: https://ow.ly/m5ol50Q9RYU
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When a patient cancels without giving proper notice, you now have an empty spot on your schedule. Have you ever considered the impact of an empty spot on your schedule? Simply put, EVERY empty spot on your schedule represents a patient who isn’t getting the care they need and deserve.... And isn’t THAT why you’re there? To help patients…? It’s time to control the schedule and fill it with patients who will arrive for their scheduled care. #schedulecontrol #frontofficestaff #clinicowners #frontofficetraining #practiceowners #frontofficetraining #stafftraining
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Today, we stand together for #PatientSafety. Let's commit to providing the best care and ensuring the well-being of patients around the world. 🤰 💙 #WorldPatientSafetyDay #PatientSafetyFirst #ProtectPatientSafety #EngagingPatientsforPatientSafety #QualityandPatientSafety #UnitedforPatientSafety #PatientSafetyAwareness #PatientSafetyWeek #PatientSafetyNow
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One of the easiest ways to make sure your FQHC runs efficiently is by giving your patients self-serve options whenever possible. https://lnkd.in/dCeVYZkh
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