Thrilled to share incredible milestones achieved by Standard Bank Group's journey to Enterprise Service Management with #ITIL4! 🚀 Priority 1 incidents slashed by almost 40%, core applications on the cloud soaring by 28%, and a remarkable 138% reduction in legacy systems. Witness the transformative power of collaboration in #IT and #business. 🌐💼 #ITIL #SuccessStory
Exciting Results from Standard Bank's Shift to Enterprise Service Management with #ITIL 4! 🌐 📉 Priority 1 incidents down by almost 40% (from 16 to 6). 💻 Core applications on the cloud up by 28% year-on-year. 🔄 Reduction in legacy systems up by 138% (from 73 to 101 year-on-year). ⏰ Improved response time to system outages up by 60%. 🔒 Zero material cyber incidents! 🗣️ "The program shifted the conversation, no longer operating separately as #business and #IT." - Deepti Mitha, Service Management Lead, Standard Bank Group South Africa. Read more: https://bitly.ws/396pK #ITIL4
