I used to work for a client that would not review on time and then would show up asking for: — posting that very hour with 3-5 minor edits — call & complain that the account hasn’t been consistent or active — wanting to re-strategise because she had a new idea & discard days of my pre-planned work The worst part? I catered to all of the above multiple times and took it as my own shortcoming due to my low self-confidence and fear of losing a client. And this is what I learned: — having strong contracts in place & clear communication on the process of working together — scheduling weekly check-in calls with the client to go over the calendar & receive feedback — understanding that sometimes the client might not be the right fit & selectively taking up projects How do you think I should have tackled the client? Comment down below 👇🏻
Clear communication and setting boundaries are crucial. Bhavya Goel
Communication and setting a clear boundaries _ must !! Bhavya Goel
You tackled the client well tbh. It can be frustrating to see someone act this way. Need to make it clear to the client beforehand and that's what I do, because the blame game isn't gonna bring any fruits! Some delays can be understood depending on the situation but if it's happening more often then a clear ground needs to be developed!
Absolutely relatable! 😅 Dealing with clients like that can be a real challenge. I think you handled it like a pro and learned some valuable lessons along the way. Having strong contracts and clear communication is key! 📝 Weekly check-ins are a great way to stay aligned and avoid last-minute chaos. 🗓️ And yes, sometimes it's about finding the right fit for both sides. 👥 Kudos to you for turning a tough situation into a learning experience! 💪 #ClientManagement #ProfessionalGrowth #LessonsLearned
yeah clearly set some boundaries and let them know that you're not a magician who can whip up miracles at a moment's notice. Bhavya, you did gr8. And we can filter them out before we enroll them, that would be less burnout by setting clear expectations and ➜ agreements.
your growth mindset and how you've reflected on past challenges to improve your approach. Setting boundaries and clear communication are key to successful client relationships.
Learning to set boundaries and communicate expectations clearly is key to maintaining a healthy client relationship and preserving your own sanity in the process.
When faced with a challenging client like that, setting clear expectations, regular check-ins, and knowing when to walk away are keys. Your experience will only make you stronger.
Oh... sad you've changed your approach. Else I'd have hired you to manage my socials too. I love giving out last minute edits and ALWAYS have new ideas so we can re-strategize every week or more. Edit: this is a satire. For the smarter ones here.
LinkedIn Growth And Personal Branding Strategist | LinkedIn Top Voice ‘24 | Amplifying Your Presence on LinkedIn in just 60 days [ Visible Results in 30 Days ] | Ghostwriter | Storyteller | Book Your Free Call Today!
2wUgh, sounds like a demanding client! Been there, done that. But yeah, thanks for sharing your learnings Bhavya.