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⚡ More than CJM: Communication strategy in the educational ecosystem. Just under a year ago, I joined the CJM team as a user experience creator focused on customer communications. I'll explore how this role can be the key to successful communication in online education. - CJM communications: the Invisible glue - If CJM is a kind of glue that binds employees overseeing school processes and online learners, then CJM communications is like super glue with glitter. Online education extends beyond knowledge transfer; it entails dynamic interaction via diverse channels like landing pages, customer engagement in educational content, emails, technical support, bots, advertising, voice calls, articles, and more. Their collective goal is to ensure student comfort and achieve crucial metrics like NPS, Retention, LTV, and N within the school's product ecosystem. Yet, in the pursuit of metrics, the focus on customer satisfaction and comfort might be overlooked. Is it not so? - Trigger communication: The framework of learning and sales growth - My goal is to create comprehensive communication strategies throughout the student's lifecycle, identifying bottlenecks, communication gaps, and growth points. Finding solutions, developing strategies, and providing instructions for effective communication at all stages of CJM, not only ensuring a comfortable journey but also encouraging customers to make new purchases, immerse themselves in the ecosystem, participate in referral programs, and much more. -Smart communication: The role of strategy - Communication needs strategy. My role is developing communication rules within the company and with clients. What is communication without a strategy? 1. For instance: "Why should I perceive this promo code/discount as valuable if they send me different bonuses every week?" The lack of a clear strategy makes it challenging for the customer to assess the true value. 2. For instance: A customer may stop opening emails if they become monotonous or redundant. "You have new homework" appears in the chat after each lesson; what if there are 5 lessons a day? The communication channel quickly loses relevance. 3. For instance: Lack of a unified Tone of Voice (ToV) in the company can confuse the customer, reduce the effectiveness of communication. Consistent communication involves monitoring, adaptation, and content updates, vital for customer engagement and preventing communication fatigue. - Success key in a growing company - In a growing company, the role of communication steward within the CJM team is crucial. I enrich processes, connecting product essence with communication teams, acting as a bridge for vital information exchange. This post is integral to dynamic company growth. 💬 Feel free open to discuss the structure of your processes and whether you have dedicated roles or teams resembling the one outlined here. Let's swap insights, experiences, and diverse approaches.

Title: The Key to Success: The Importance of Communication Skills for Students #talentserve Communication, often described as the cornerstone of human interaction, holds unparalleled significance in both academic pursuits and real-world scenarios. It is the conduit through which knowledge, ideas, and emotions flow, fostering understanding and connection among individuals. For students, mastering the art of communication is not merely advantageous but indispensable for navigating the complexities of academic life and preparing for the challenges beyond the classroom walls. In its essence, communication encompasses the exchange of information through various mediums, including verbal, written, and non-verbal channels. Effective communication involves not only articulating thoughts coherently but also active listening, empathy, and the ability to convey ideas in a manner that resonates with the intended audience. One of the primary reasons communication is hailed as an essential skill for students is its pivotal role in academic success. In the academic realm, communication serves as the primary vehicle for learning, enabling students to seek clarification, ask questions, and engage in meaningful dialogue with educators and peers. Clear and effective communication fosters an environment conducive to critical thinking, collaboration, and problem-solving, key components of academic achievement. Moreover, proficient communication skills extend far beyond the classroom and are indispensable in virtually every aspect of life. As students transition into adulthood and embark on their careers, the ability to communicate effectively becomes increasingly paramount. Whether in the workplace, social settings, or personal relationships, individuals who possess strong communication. Furthermore, honing communication skills empowers students to become active participants in society, equipped to navigate the complexities of an interconnected world. In an era dominated by digital communication platforms, the ability to communicate effectively through written mediums such as emails, reports, and social media posts is indispensable. Additionally, proficiency in verbal communication enables students to advocate for themselves, articulate their viewpoints, and engage in civil discourse on pressing societal issues. In conclusion, communication is not merely a skill but a cornerstone of academic success and personal growth for students. By equipping students with the tools to communicate effectively, educators empower them to thrive academically, professionally, and personally. As we navigate an ever-evolving landscape shaped by technological advancements and global interconnectedness, the ability to communicate with clarity, empathy, and precision has never been more indispensable.

Hello, communication students and fellow enthusiasts interested in communication! I’m super excited to welcome you to this space made just for you, especially if you’re diving into communication studies or dreaming about doing something awesome in this field! When I started university, I knew I wanted to study communication, but I had no idea where to begin. If you’re feeling the same way, don’t worry! I’m here to share practical communication tips that will help you do well in your studies and prepare you for your future adventures. Think of this as your go-to guide, packed with real, easy-to-follow advice! But that’s not all! Get ready for inspiring conversations with experts who’ve been where you are now. Ever wondered how they made it in the communication world? We’ll find out together! I’ll also be sharing insights about the best communication courses available because making smart choices about your education is important. So, fellow students and future communication stars, are you ready to step up your game? Click that “Follow” button and be part of this student-friendly community! Let’s learn, support each other, and have fun on this journey. Got questions or stories to share? Feel free to message me. I’m here to help! Let’s connect, learn, and create something amazing in the world of communication! I’m thrilled to start this adventure with all of you! Cheers to learning, growing, and making progress in the exciting field of communication! #communication #learning #linkedinlearning #communicationexperts

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Communication skills are not just about delivering polished presentations; they are inseparable from critical thinking and problem-solving.

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