BNY Pershing’s Post

𝗪𝗵𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗔𝗿𝗲 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗳𝗼𝗿 𝗚𝗿𝗼𝘄𝘁𝗵? As your business grows, so do your IT needs. Managed IT services are not just a convenience but a critical component of your success. Your business deserves the best, and investing in managed IT services is a step towards a brighter, more secure future. 💼 𝗞𝗲𝘆 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗳𝗼𝗿 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀: Scalability: Easily scale your IT resources to match your business growth. Cost Efficiency: Reduce overhead costs with predictable IT expenses. Expert Support: Access a team of IT professionals dedicated to your success. Focus on Core Activities: Free up your team to focus on strategic initiatives. At Leap Forward Tech, we are the leading provider of customized managed IT services. Trusted by businesses across the region, we deliver tailored solutions that support your growth and help you achieve your business goals. Our commitment to excellence and customer satisfaction sets us apart as the best in the industry. 🚀 Ready to unlock your business’s potential? Contact us today to learn how our managed IT services can drive your success. https://lnkd.in/gcfxcYvM #ManagedIT #BusinessGrowth #LeapForwardTech #ITSupport #Scalability

💥 Attention Business Owners 💥 Struggling to manage your business technology? Feeling overwhelmed by the latest advancements and integrations? Wishing for a trusted advisor to help navigate the ever-changing tech landscape and optimize your business operations? Look no further! As a Verizon Business Account Manager, I am here to simplify your tech life and help you achieve your business goals. My expertise in tailored solutions and unwavering commitment to customer satisfaction will help you identify and address your pain points, implement cutting-edge technology solutions, maximize productivity and efficiency, enhance collaboration and communication, and reduce costs to improve profitability. Let's connect today and explore how I can help take your business to the next level! #VerizonBusiness #BusinessSolutions #Georgia #Centralgeorgia #TechnologySolutions #BusinessGrowth

What do C-level executives care about in the boardroom when it comes to contact center related initiatives? ➡ Quality ➡ Cost ➡ Effectiveness of Service ➡ Measurement of success of a Service Strategy C-levels need to make strategic technology decisions that support their key business goals. A bridge or a mapping between the language of agents and the language of the boardroom is essential. ✅

Building a sustainable business requires a customer-centric approach. Here's the winning formula:  1) Deliver exceptional service: Go the extra mile.  2) Foster open communication & pricing: Build trust with transparency.  3) Cultivate a community of happy customers: They're your greatest asset. How do you prioritize customer success? . . . . #CustomerSuccess #BusinessStrategy #ServiceExcellence #CommunicationMatters #BuildingTrust #CustomerRelationships #ClientFocus #GrowthStrategy #LetsConnect #NextGraphics

🚀 Introducing HappyFox Service Desk: AI-Powered Service Desk Where User Friendly Meets Powerful! 🌟 Today marks a monumental day for us at HappyFox, as we unveil the much-anticipated 🎉 HappyFox Service Desk 🎉 - a revolutionary leap in service desk technology. 🤖 Why AI-First? Our world is evolving rapidly, and we believe that the future of efficient service management lies in intelligent automation. That's why we've embraced an AI-first approach, ensuring that our platform isn't just another tool, but a smart assistant & copilot ready to transform how you work. 👨💼👩💼 Simplicity Meets Innovation: We understand that complexity is the last thing you need. HappyFox Service Desk is designed to be intuitively simple, not just for users but for IT teams to configure in hours. We're bringing the ease back into your workflow! 🔗 Explore what HappyFox Service Desk can do for you: https://lnkd.in/g_TyJ28r Let's redefine efficiency together! #HappyFoxServiceDesk #AIFirst #ServiceDeskRevolution #InnovationInTech #SimplifyIT #FutureOfServiceDesk #FutureOfServiceDeskisHappyFox Kudos to the team at HappyFox on this launch! Shalin Jain Pradeek J Pranav Rampal Leo Guerra-Hershey Pulkit Sankhla Lokesh Ganesan Hari Prasad Fredys Garcia Glen Harper

🛠️ Navigating Excellence: Lion Technology's focus on Technical Support and Product Selection Assistance services! 🚀 At Lion Technology, we understand the importance of seamless operations and the challenges that can arise when selecting the right technical products. That's why we're excited to roll out our specialized services to assist you every step of the way. 🔧 Technical Support Excellence: Need assistance troubleshooting an issue or seeking guidance on optimal product usage? Our dedicated technical support team is here for you! From quick problem resolution to in-depth technical queries, we've got your back. Connect with our experts and experience unparalleled support. 🚀 Product Selection Assistance: Choosing the right products for your specific needs just got easier! Our team is well-equipped to guide you through our extensive range of technical parts and products on our webshop [www.liontech.shop]. Even if the product you need is unavailable online, our team can help you move forward. Whether you're a seasoned professional or navigating technical requirements for the first time, we're here to ensure you make informed decisions tailored to your unique requirements. 🌐 How to Reach Us: - Mail: [email protected] - Phone: +31 180 440 720 - Webshop: Make an account at https://lnkd.in/eKNVeWb8, and we can ask your technical questions through our questionnaire. Our commitment to customer satisfaction remains at the forefront of everything we do. We're not just offering technical support; we're providing peace of mind, ensuring your experience with Lion Technology is seamless and successful. Ready to elevate your technical support and product selection experience? Connect with us today, and let's embark on this journey together! #TechnicalSupport #ProductSelection #LionTechnology #CustomerExperience #EmpoweringYourOperations 🚀💻🛠️

Why do our clients love us? Because we work within THEIR processes and systems. We think outside the box and take a customized approach to our clients, instead of trying to put a "one size fits all" product into their business. This means… ✔️ Completing a thorough discovery and strategy to fully understand their business, processes, and true needs. ✔️ Gathering their unique templates and processes, and mapping our solution against them, instead of the other way around. ✔️ Working flexibly within their timelines, budget, and goals. ✔️ Efficiently getting the information we need from them, and working hard in the background so they can continue running their business with minimal disruptions and effort on their part. ✔️ Providing an incredible customer experience through consistent and clear communication and regular check-ins. ✔️ Providing key follow-up support in the form of team training, recorded walkthrough videos, written processes, and tweaking and implementations as they start to use the software and need adjustments. What is YOUR special sauce? What makes you unique and brings clients back for more?

By taking a comprehensive, cross-functional approach, we are empowering Calix customers to transform the subscriber experience and realize better business outcomes, including: Faster network deployment and expansion Accelerated subscriber acquisition and higher retention Increased average revenue per user and customer lifetime value Fewer inbound support calls and unnecessary truck rolls Faster resolution and higher first-time resolution rate Higher network and service uptime Greater subscriber satisfaction and loyalty

Six years ago, Calix created the industry’s first customer success organization to ensure an exceptional subscriber experience and accelerate business growth for broadband service providers (BSPs). Ever since then we’ve been transforming alongside BSPs to provide the support they need to achieve these goals. In our most recent evolution, we’ve doubled down on our commitment and unified all services and support under the Calix Success team. My colleague Jeremy Segale recently wrote about this latest iteration and I wanted to further illustrate how important the Success team and the services they provide are to our customers. By taking a comprehensive, cross-functional approach, we are empowering them to transform the subscriber experience and realize better business outcomes, including: Faster network deployment and expansion Accelerated subscriber acquisition and higher retention Increased average revenue per user and customer lifetime value Fewer inbound support calls and unnecessary truck rolls Faster resolution and higher first-time resolution rate Higher network and service uptime Greater subscriber satisfaction and loyalty Jeremy’s full blog is here for you to learn more and feel free to inquire in the comments how Calix Success can help you. #CustomerSuccess #CustomerTransformation #BroadbandServiceProviders

💥 Attention Business Owners💥 Are you feeling overwhelmed by the complexities of managing your business technology? 😖 Do you struggle to keep up with the latest advancements and integrations? 😩 Do you wish you had a trusted advisor who could help you navigate the ever-changing tech landscape and optimize your business operations? 😎 If so, I'm the solution you've been waiting for! As a Verizon Business Account Manager, I'm here to help you simplify your tech life and achieve your business goals. With my expertise in tailored solutions and unwavering commitment to customer satisfaction, I'll help you: ✅ Identify and address your pain points ✅ Implement cutting-edge technology solutions ✅ Maximize productivity and efficiency ✅ Enhance collaboration and communication ✅ Reduce costs and improve profitability Let's connect today and explore how I can help you take your business to the next level! #VerizonBusiness #BusinessSolutions #Maryland #Frederick #WashingtonCounty #TechnologySolutions #BusinessGrowth