Booking.com’s Post

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🌟 Reflecting on the Wellbeing at Work Summit in May, we would like to extend a huge thank you to all the attendees and organisers for making this event unforgettable. Special thanks to those who joined the Booking.com panel on Identity and Wellbeing. Your insights and collaboration have helped us to reflect on and enhance our approach to total employee wellbeing and inclusivity. Together, we are making a positive impact on workplace wellbeing! ✨

Carlos Hochstetter Amaya

Jefe de Sección de Administración Áreas Silvestres Protegida Región de Aysen

1mo

Quiero compartir nuestra desafortunada experiencia reciente con Booking y el Hotel Casa Ticul en Playa del Carmen, México. Durante nuestras vacaciones, reservamos una estancia de 6 noches en dicho hotel a través de la plataforma de Booking. Al llegar, nos cobraron la totalidad de la estadía, pero nos encontramos con varias sorpresas desagradables:Dormitorios y cortinas con hongos.Presencia de cucarachas.Puertas de las habitaciones dañadas por la humedad.Falta de aseo general.Baños en mal funcionamiento.Aguantamos solo dos noches antes de decidir cambiarnos a otro lugar. Inmediatamente hicimos el reclamo a través de Booking para que intermediaran conforme a las políticas de la reserva, buscando la devolución de las noches no ocupadas. Solo se nos devolvieron aproximadamente 35 dólares, cuando deberían haber sido más del 50% del total pagado.Booking no verifica adecuadamente el estado de los hoteles que promociona en su plataforma. Aún estamos esperando una respuesta satisfactoria por parte de Booking sobre la devolución de nuestro dinero. Esta experiencia ha sido muy decepcionante y no podemos recomendar el uso de Booking. Somos un matrimonio con tres niños y esperábamos algo muy diferente para nuestras vacaciones.

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Our hotel is listed on booking.com in beirut lebanon and they terminated our contract claiming that we are incorrectly reporting no shows while this has never happened The problem is that their unpro fraud team refuses to provide any info about the suspected reservations that led to their decision and when we tried to reach anyone who can give us a chance to prove them wrong they refused even to discuss Noting that our hotel was one of the top 5 in the whole country Unfortunately the lack of transparency and professionalism of their fraud team has dropped booking.com from one of the best booking channels into a very unprofessional and low standard unreliable company and we believe in a couple of years many other channels will be at the top Date of experience: July 08, 2024

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Thanks Booking.com - a fantastic video highlighting the amazing day we had with you at the Wellbeing at Work World European Summit!

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Lamia Kamen

Customer Service chez Hertz

1mo

Hello, I'm still reminding you for my refund since two me it's dragging, the amount of €656 that you deducted by mistake that you drag to refund me bearing the reservation number 4736527900, Please refund my money

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Dalia Dwq

Student at Al Hussein Technical University (HTU)

1mo

I am seeing that everybody in comments is not satisfied Shame on you for ripping customers off

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Ștefan Nae

Building the workday AI health coach @ Movebite | Co-Founder & CTO

1mo

Happy to spot our best 💥 energizer 🔋 to date, and the engaged attendees united by a common mission for positive impact through workplace wellbeing 🧡 Team Movebite had a great time. Unforgettable, thanks Booking.com for hosting it.

Cristina Moreno

Intuitive | Curious | Critical Thinker | Lifelong Learner

2mo

Congratulations DEI team, Mariangel Maldonado & Faith Cheong, ACC, CPCC, CLSSBB and so so many others, for the hard work of putting this together! Proud to be part of the conversation bringing ideas on well-being forward!

Lucibela Vasconcelos Kallhammer

Manager Bed and breakfast SummerCascadeAlvor

1mo

Honor your payments you are thieves!

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