Boston Consulting Group (BCG)’s Post

How do new CEOs decide on their top priorities? Carol B. Tomé was appointed CEO of UPS just as the COVID-19 pandemic struck. In this video interview with BCG’s Christoph Schweizer, she explains her decision to focus first and foremost on culture, behaviors, and values. Together with her leadership team, she defined a new purpose for UPS that became a rallying cry for workers at the most challenging of times. Watch the first episode of the new video series, CEO Moments Of Truth. https://on.bcg.com/MoT_UPS

We're gearing up for Dreamforce in San Fransisco, one of the world's largest AI events, to share insights on the future of marketing, sales, and customer service. Here's a peek at what's to come at #BCGatDreamforce. #DF24

When BCG's expertise and capabilities partnered with IBM, productivity improved 30% and unlocked $1.5B in less than 18 months. Now, BCG and IBM are introducing a new collaborative offer to help other companies achieve their strategic goals by maximizing productivity and building a data-driven advantage. Hear from Arvind Krishna, Chairman and CEO of IBM, Joanne Wright, SVP of Transformation and Operations at IBM, and Vikas Taneja, Global Leader of BCG Partnerships & Alliances, about what's to come. https://lnkd.in/emGgxZdz

Our research shows that 74% of marketing, sales, and service leaders believe GenAI will improve key business metrics. These areas are heavily investing in AI, with pilot projects aimed at reshaping their functions in the future. However, early adopters haven’t seen the expected ROI, as their initial use cases don’t go far enough. Find out how BCG’s Deploy Reshape Invent transformation framework can set out a way to deploy GenAI in everyday tasks, then move on to rethink processes and workflow and invent new experiences: https://lnkd.in/e3CCk2kv #BCGatDreamforce #DF24

Value creation in the global insurance industry recovered somewhat in 2023, riding off the back of generally rising share prices over the last year. Our new Insurance Value Creators report reveals that top-quartile insurers generated very substantial annual returns for shareholders between 2019 and 2023—ranging from 16% to 44% and averaging 19%, far exceeding the all-industry TSR average of 9%. Discover the top TSR performers and learn more here: https://on.bcg.com/4elLCLV

Nearly half of companies using GenAI are developing new customer experiences, products, and business models, our latest research shows. BCG’s Invent Play combines innovation, human creativity, and cutting-edge technology to drive industry breakthroughs, helping businesses unlock potential and boost customer value with AI-driven solutions. With this approach, companies are defining a new future for their industry. The Invent value play, along with Deploy and Reshape, is part of our broader approach to AI and GenAI. Together, the three plays ensure the end-to-end transformation of the enterprise. Discover how leading companies are defining a new future for their industry: https://on.bcg.com/3LZrNOC

Fashion brands are showcasing their Spring 2025 collections to the world at a crucial moment; top-line sales are flatlining partially due to uneven consumer sentiment and macro headwinds. Companies must now redouble their efforts to reduce costs, and a holistic approach to cost management can lead to savings of up to 15% for most fashion and luxury players, often in less than 18 months. According to BCG's Tiffany Yeh, there are six opportunities for brands to manage costs and compete more effectively. https://on.bcg.com/3MFr7hv BCG’s holistic approach to cost advantage applies to every organization’s business. Learn more about our cost management strategy here. https://on.bcg.com/3MF0F7W

Quantum computers will be able to decode encryption methods that keep 98% of electronic data safe.    Companies need to adopt new cryptographic algorithms now. 👇

Teknosa, one of Turkey’s largest electronics retailers, is capitalizing on a broad spectrum of growth opportunities, including becoming the country’s first electronics-focused marketplace. How will Teknosa continue to grow by integrating AI-based solutions that significantly enhance the productivity of its sales teams? This is Impact in 60 presented by Erdener Ortan. Learn more about BCG’s initiatives in our Impact in Sixty series. https://on.bcg.com/4gmTW03

BCG is proud to be a partner at Climate Week NYC 2024, hosted by Climate Group alongside the UN General Assembly. This event unites global leaders from business, government, and civil society to accelerate climate action. At climate week, we'll discuss topics ranging from the green economic shift and decarbonizing energy and transport to the climate health nexus, exploring how we can harness nature to reduce emissions and revitalize our food systems. It's time to accelerate scalable, sustainable solutions and enhance collaboration and cooperation. We need to speed up advancements in energy storage, grid infrastructure, low-carbon materials, and sustainable finance. Join the conversation with BCG at Climate Week NYC.