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While 2023 was not necessarily a transformative year for the typically innovative area of contract lifecycle management (CLM), it did lay the groundwork for the market’s future. Of course, much of this is due to generative AI (GenAI). Many CLM providers unveiled GenAI-based chatbots throughout the year, with some also developing/releasing more advanced features. Accordingly, decisions that are being made behind the scenes today are greatly impacting the long-term outlook for the CLM market. Between GenAI, changing end-user dynamics and resulting shifts in vendors’ roadmaps, it is universally understood that the next five years will bring major changes to the market. Nevertheless, based on conversations with vendors and practitioners, it is also clear to me that people don’t quite agree on how CLM should serve customers going forward. The post Predictions for the future of the CLM market appeared first on Spend Matters.

Predictions for the future of the CLM market

Predictions for the future of the CLM market

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