Brand Innovators’ Post

Would you be interested in a more unique point of view on customer loyalty? Then watch the next installment of our beloved Loyalty Personality Quiz! It’s a short video asking our experts to reveal their approach to loyalty programs and let us determine their Loyalty Personality Type. It's sort of like a Myers-Briggs test – only for customer loyalty. 😉 This week, our guest is Raffael Fappiano Neto – Project and Customer Loyalty Manager for Azul Airlines. Check out the video below to find out what is Raffael’s Loyalty Personality Type! 🎥 #LoyaltyPersonalityQuiz! #loyalty

We analyzed real customer feedback to identify the top tire brands by customer loyalty, performance, brand values and trustworthiness, and #CustomerSatisfaction. 🛞 The #tire brand that came out on top each time? Michelin   “Brands that rank toward the bottom of these lists can clearly see where there is room for improvement to win over consumers, whereas high-ranking brands see what their customers value when making purchasing decisions.”   Our VP of Strategy Andre Benjamin shares insight on the findings in the May Brands Issue of Tire Business. Check it out: https://bit.ly/44vmYF4

🌟Discover how tiered loyalty programs can skyrocket your ROI by 80%! Antavo's insightful guide sheds light on the transformative power of customer satisfaction and engagement through tiered loyalty structures. Highlights include: - The essence of loyalty programs lies in nurturing customer relationships. - Tiered benefits increase as customers climb up the loyalty ladder. - A mix of emotional and rational benefits caters to a wider audience, strengthening customer bonds. - Achievements within the program offer a sense of pride and motivation. 💖The guide also looks at the loyalty programs of brands like Nordstrom, Uber, American Airlines and Marriott Bonvoy — just to name a few. Take the link and read the most comprehensive guide about tiers, tiered rewards and the key to successful tiered loyalty programs: https://lnkd.in/dS79E2xQ #CustomerLoyalty #TieredPrograms #Engagement

How effective are you at using your customer data to build customer loyalty?  As brand promiscuity becomes increasingly ordinary, achieving long-term customer loyalty is not easy. But with the right data at your fingertips, it's actually easier than you might think. Check out our collaboration with Halfords Motoring Club, showcasing how you can tap into unified customer data to drive retention and increase customer value: https://lnkd.in/dGvMJm45 🏎

My colleagues at Hi Marley analyzed nearly 25,000 1-and-5-star customer survey responses from 50+ P&C #carriers. These #whitepaper findings reveal the biggest drivers of optimal and sub-optimal #claims experiences.

My colleagues at Hi Marley analyzed nearly 25,000 1-and-5-star customer survey responses from 50+ P&C #carriers. These #whitepaper findings reveal the biggest drivers of optimal and sub-optimal #claims experiences.

My colleagues at Hi Marley analyzed nearly 25,000 1-and-5-star customer survey responses from 50+ P&C #carriers. These #whitepaper findings reveal the biggest drivers of optimal and sub-optimal #claims experiences.

My colleagues at Hi Marley analyzed nearly 25,000 1-and-5-star customer survey responses from 50+ P&C #carriers. These #whitepaper findings reveal the biggest drivers of optimal and sub-optimal #claims experiences.

My colleagues at Hi Marley analyzed nearly 25,000 1-and-5-star customer survey responses from 50+ P&C #carriers. These #whitepaper findings reveal the biggest drivers of optimal and sub-optimal #claims experiences.