Helping Starbucks Reinvent Equipment Training. ✨ Our Platform Empowers Partners to Prevent + Solve Equipment Issues. ✨ Husband, Father, Brother, Son, Friend, Partner, Founder, Grateful.
What if you’re uniquely qualified to fix a $100,000,000+ a year problem for your client?!? Would you build a solution even if you weren’t asked to? Would you invest 50k out of your own pocket to help reduce that pain point? Would you knock on every executives door to tell them about it even if they were ignoring you? Maybe I’m bat 💩 crazy but that’s exactly what I did. Has it paid off? Not in the way I thought it would but, but I’d do it all again! After building a robust course for all the main Beverage, Grind & Water equipment, we realized that 1 Machine (Nitro Cold Brew) accounted for nearly half of the equipment service calls. 1 machine = 1/2 of equipment service calls 🤯 My intuition told me this needed a dedicated course to educate partners to understand this complicated equipment and empower them to maintain and troubleshoot it. Here's a little snippet from our course that explains the anatomy and physics of the Nitro Machine. Did you have any idea making cold brew was so technically involved? Hit me up if you want to learn more about how we help.
Paul Carney
5mo
Getting people to understand the problem is tough sometimes. Keep up the great work, Brian! 🏆
Michael Ferrara
5mo
Brian, thanks for putting this out there!
Helping Starbucks Reinvent Equipment Training. ✨ Our Platform Empowers Partners to Prevent + Solve Equipment Issues. ✨ Husband, Father, Brother, Son, Friend, Partner, Founder, Grateful.
5moEver gone to get a nitro cold brew and the machine was down?! 😭