Capehart Scatchard’s Post

Technology without empathy is sure to fail. Especially when the technology is customer facing. Insurance, specifically claims, is a product for people. Until we all turn to robots, Haha!, empathy is required. Empathy will always lead to better outcomes. Bold statement but true. Claims handling is an art, not an exact science. But when you add science (data science) and the art of handling claims, the outcome is beautiful.

When our #firstpartyproperty #insurancedefense team secures dismissals, they save our clients the costs and uncertainties of protracted #litigation. Here's a great dismissal from Kurt Ciell!

Kevin LaCroix wrote another insightful post (see below) regarding how a broader definition of the term "claim" can have a negative impact on an insured. Both insurers and insureds should review the New York case and Kevin's insight. I am posting Kevin's blog because I just read a D&O policy that had a definition of "claim" that included "a written agreement to toll any applicable statute of limitations prior to the commencement of any judicial, administrative, regulatory or arbitration proceeding." In certain disputes, it may be favorable for the insured to enter into a tolling agreement, but the insured and its counsel need to timely report the tolling agreement to the insurer or risk losing coverage if the matter that was tolled ends up in litigation. https://lnkd.in/gPZ_TDzJ

Plaintiffs' lawyers are buying yachts, mansions, and private planes while consumers pay skyrocketing insurance premiums and American businesses go under. And they're doing it by convincing jurors to ignore the law, disregard the facts, and discard their common sense. Injured people should be made whole. And verdicts should be rooted in evidence and supported by the law. That is justice for all, but it's not the world we're living in. So, how do you get jurors to see past cheap tricks designed to drive up damages so plaintiff's lawyers can cash in on their 33-40%? We know the pattern driving these outsized awards, and we know the proven methods to stop them. Are you sick of it yet? Then let's go: https://lnkd.in/gedHbiZA #NOnuclearverdicts #justiceforall #smallbusinessesmatter #insurancedefense #legalsystemabuse #nuclearverdicts #triallawyers #upyourgame #insuranceclaims

At our office, we don’t want your lawsuit to be overwhelming, which is why we like to break it down into accessible steps. If you missed our previous posts, you can learn about the first two steps of a lawsuit below. The third step, which we’ll talk about today is alternative dispute resolution. In this step, the Court will initiate alternative dispute resolution (i.e., ADR), which could take place in the form of a case evaluation, facilitation, or a settlement conference; sometimes all three. Below is a brief overview of these processes. Notably, a large majority of lawsuits are settled at this stage of litigation. Remember, no one can settle your case without your consent, and the attorney at our office will certainly consult with you on any significant settlement offers made by a defendant. A.     Case Evaluation The court will assign your case a case evaluation date. Case evaluation is a process where three court-appointed attorneys hear oral arguments and read written briefs from each party. The panel will then decide on a proposed value they believe could settle the case. It is not a settlement offer, but merely the panel’s recommendation. If all parties accept the panel’s recommendation, the case is settled for that value. If any party rejects, the case continues onward. According to court rules, clients are prohibited from attending case evaluation, but the attorney will consult you once it’s done. You will then have 28 days following the panel’s proposal to decide whether you would like to accept or reject. B.     Facilitation In the facilitation stage of ADR, each party will submit written briefs to a single attorney who acts as the facilitator. This facilitator will attempt to settle the case by negotiating with each side. Normally, each party sits in a separate room with their attorneys present and the facilitator will alternate between the rooms to try to bring the parties to a settlement. For this form of ADR, clients must be present. C.     Settlement Conference The court will assign your case a settlement conference date and you must attend. The settlement conference will take place inside the courtroom where the judge will try to settle the case by speaking with both parties. Usually, the settlement conference will occur 42 days after the case evaluation. If your case is not settled in alternative dispute resolution, it will move onto the next step, trial. Check out our next post to learn more about this. #MichiganAttorney #PersonalInjuryLawyer

Will my insurance rates go up after my accident? Clients often ask us this question. The answer is NO, if you are not at fault for the accident. Virginia Code Section 38.2-1905 prohibits an insurance company from increasing your premium or charging you with points under a safe driver insurance plan as a result of a motor vehicle accident unless the accident was either wholly or partially your fault. It’s important for policy holders to know, however, that if someone driving your car was at fault for the accident, then your premiums may increase even though you were not the driver and had no fault for the accident. In Virginia, the driver found to be at fault for an accident is responsible for paying for any damages that arise from their conduct. If they have insurance, their insurance company will be responsible for paying for the damages up to the policy limits. If you’ve been injured in a car accident, the attorneys at Merrick Brock, PLLC can help. Visit our website, www.merrickbrock.com, or call us today. Read more on drivers’ insurance through the link below. https://lnkd.in/ejQGYYQW John Merrick Les Brock

Property insurance claims often involve intricate interactions between policy provisions and legal frameworks. Understanding the interplay between these elements is crucial for property owners seeking fair compensation for damages. In today’s segment of Legal Insights with the Managing Partner, we delve into the complexities of property claims within the realm of law, exploring the rights, obligations, and potential challenges faced by both insurers and policyholders. Joining in the discussion as our Guest Speakers are Founder and Director of Property Plug Bw Ms. Opelo Mophato and Principal Officer at Chartered Insurance Brokers Mr. Ndada Jane. Do tune in📻 Mid-Day Cafe with Tido on Rb2 at 1400hrs. #propertylaw #insuranceclaims #law

The statute of limitations is a critical factor in car accident claims. Christian & Christian Law explains how these time limits impact your ability to file a claim in South Carolina and what steps you should take to protect your rights. Our firm is here to guide you through the legal process and ensure your claim is filed on time. #CarAccidents #StatuteOfLimitations #SouthCarolinaLaw #ChristianAndChristianLaw

Facing the aftermath of a motorcycle accident in Socorro, TX can be a daunting journey. Physical and emotional challenges combined with intricate legal processes can overwhelm anyone. But fear not, Chavez Law Firm is here to guide you through every step of the way. In this comprehensive guide, we'll walk you through what to expect during the Socorro, TX motorcycle accident claims process and the requirements involved. Chavez Law Firm is not just a legal resource but a partner in your recovery journey. Contact us today for a free consultation. #ChavezLawFirm #MotorcycleAccidentClaims #SocorroTX #LegalHelp #RecoveryJourney

With more than 100 trials and arbitrations to his name, Tom Spooner knows the courtroom inside and out. Now, he’s approaching trial in a new way; after a career aggressively defending #insurance companies, Spooner and firm Spooner Staggs Trial Lawyers have flipped to the plaintiffs’ side. We talked with him about the people he’s advocated for since the transition: https://lnkd.in/d_tNGdGM #legalnews #lawyers #lawfirms