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Chief Digital and Information Officer, Senior Vice President at Catholic Health

Catholic Health used Epic’s Gold Stars program as a guide to significantly improve patient access and financial experience. In the last two years, we have raised our Gold Star rating from 3 to 9, achieved a 322% increase in patient self-scheduling, and overhauled our billing process to collect $2.1M through MyChart integrations with Apple Pay and Google Pay. To learn more about our journey and the impact of these improvements, check out our latest EpicShare article. https://lnkd.in/epKpwGFp Epic Jennifer Romito, RPh Joe Vieira Allyson Collins Linda Ye Debbie Kelly-Scott Catholic Health #HealthcareInnovation #PatientExperience #EpicGoldStars #DigitalTransformation #HealthcareIT #PatientAccess #FinancialExperience #EpicTransformation

Using Gold Stars as a Roadmap for Better Access and a Stronger Patient Financial Experience

Using Gold Stars as a Roadmap for Better Access and a Stronger Patient Financial Experience

epicshare.org

Kevin Potter

Workforce Development Advisor | Empowering IT & Management Professionals through workforce transformation | Senior Enterprise Solutions Executive

6d

Linda Ye Great to see Catholic Health putting emphasis to patient access great strides for the organization

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I just saw this article in my Inbox and could not be more proud to see CHS thriving! Congratulations!

Durga Dhanikonda

CISO/vCISO/CTO/CIO Head of Information Security & Infrastructure Operations | CISM

1w

Michael, Congratulations and kudos to your leadership and your team for progress and accomplishments 🎊 👏 💐

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Joshua Aaron

CEO at Aiden Technologies, Inc.

1w

Amazing strides

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Salvatore Sodano

Vice Chairman, Broadridge Financial Solutions-retired; former Chairman&CEO Amex;former Vice Chairman, COO NASD/Nasdaq

2w

Outstanding ! Congratulations to you and team !!!

Jason Golbin DO MBA MS CPE

System Chief Medical Officer & Executive Vice President at Catholic Health

2w

Thank you for your leadership and partnership!

Joe Kuehn

Board Member | Retired KPMG Market Leader and Healthcare Advisory Pioneer | Driving technology-enabled transformations and bottom-line growth

1w

Congrats to you and your team!!

Steve Glomski

CEO | CHIME Foundation Member | Innovator | Team Builder | Technology Strategy | Operational Excellence | Business Process Outsourcing

2w

Congratulations to you and your team on this incredible progress Michael!

Joshua Liu

Co-founder/CEO, SeamlessMD | enabling health systems to digitize patient care journeys with automated reminders, education and symptom monitoring - leading to lower LOS, readmissions, and costs | Physician entrepreneur

2w

Congrats - way to go Michael and team...!

Great work Mike.

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