CDM Smith’s Post

Public engagement is so important for a public agency like PlanRVA. Positive connections with the community matter, and this plan lays out the framework for the approach to make that connection. Take a few minutes and let them know whether they're getting it right or if there's something else to consider.

I recently had the privilege to sit down with Christopher Lavoie, CMCP and Brad Fitzgerald of Penobscot Regional Communications Center to discuss at length their incredible contact center transformation, which has already improved public safety services in Penobscot County, ME. In a short amount of time Penobscot has seen a 20%+ increase in call diversion on their emergency phone lines, which allows Penobscot County to better serve true emergencies, while still providing fast resolutions to non-emergency inquiries. Their non-emergency call diversion solution isn't just a new contact center deployment, it's transforming the way the people of Penobscot County communicate with emergency and non-emergency services. Penobscot Regional Communications Center is pioneering this technology, and our goal at Morse. is to enable widespread adoption around the county, which will improve quality of life for people all across America. Let's set a new standard in public safety. Watch the conversation here: https://lnkd.in/gVuYveV8

Happening Now: New Emergency Communications Building https://lnkd.in/g57CA4Ad

KEEPING LINES OF COMMUNICATION OPEN No matter the level of government, federal, state or local it's important to keep the lines of communication open so all levels can work together for the betterment of our communities. That's why is was good to catch up with Mackay Regional Council Mayor Greg Williamson and CEO Scott Owen to discuss different projects that council has on its radar and possible funding opportunities to get them underway. It can only be a step in the right direction if we work together to grow a stronger future for all. #growingastrongerfuture

Public Management Research is about public participation and stakeholder engagement. This process is elaborate and requires well-articulated coordination. Focus on Marsabit County. Had a courtesy call on the outgoing Marsabit County Commissioner's office as we seek to engage the stakeholders in the Public Policy process. A warm reception.

Excited to be in Jasper presenting later this evening at Community Camp on a topic we are passionate about at The Adams Agency. Thanks for having us, 13 Ways! Doug Griffiths, MBA Heather Thomson Everything’s Changing: Why is No One Listening? In today's rapidly evolving media landscape, municipalities face unique challenges when it comes to connecting with stakeholders and ensuring their voices are heard amidst the noise of global 24/7 information flows. Whether you're looking to enhance your municipality's public image, build trust, or navigate a potential crisis scenario, this presentation will provide you with valuable insights and strategies to make a meaningful impact. Understand why seemingly small stories can go national and the psychology behind people's belief in fake news and misinformation.  Leave armed with practical, actionable ideas on how to create communication tools that resonate with your community. Help prepare yourself for both positive and crisis news scenarios in the future.

My latest on the four wins that thoughtful public engagement could bring to transportation projects.

Whether it be a dangerous natural disaster, a political scandal or a contentious development project, every municipality needs to be prepared to rise to the challenges of a crisis. To do this, you'll need urgent and effective communications. Alchemy Communications has 13 years of experience crafting key messages and preparing crisis communications plans for municipalities. Learn more in this on-demand webinar: https://ow.ly/KXP150PSJ7x #CrisisCommunication #StrategicCommunication #KeyMessages #PlanningAhead

🌍🚰 The White House's Water Security Action Plan is a crucial step towards ensuring a sustainable future for our planet! 💧💪 Check out this insightful article by WWF on how this plan can address the urgent water challenges we face. #WaterSecurity #SustainabilityMatters #ClimateActionNow #ProtectOurPlanet 🌎🌱Egreenews Inergency @hugihernandez Did you know that water scarcity affects over 2 billion people worldwide? 😱🌊 The White House's Water Security Action Plan aims to tackle this pressing issue head-on. Learn more about the plan's potential impact and how it aligns with global sustainability goals in this eye-opening article by WWF. #WaterCrisis #SustainableFuture #GlobalGoals 🌍💦 Water security is not just a local concern, but a global challenge that demands immediate attention. 🌎💧 Discover how the White House's Water Security Action Plan can pave the way for innovative solutions and collaborations in this thought-provoking article by WWF. #WaterSolutions #CollaborationForChange #GlobalWaterCrisis 🌊💙 Ensuring access to clean and safe water is essential for both human well-being and the health of our ecosystems. 🚰💚 Dive into this informative article by WWF to understand how the White House's Water Security Action Plan can contribute to a more sustainable and resilient future. #CleanWaterForAll #EcosystemHealth #WaterSecurityMatters 🌱💧 Water scarcity poses significant risks to our economy, environment, and communities. 🌊💼 Discover how the White House's Water Security Action Plan can mitigate these risks and foster a more water-secure future in this enlightening article by WWF. #WaterRiskManagement #ResilientCommunities #SustainableEconomy 💦🌍 The White House's Water Security Action Plan is a crucial step towards safeguarding our most precious resource – water! 💧💙 Join WWF in exploring the potential impact of this plan and how it can drive positive change in this captivating article. #WaterConservation #SustainableDevelopment #ProtectOurWater 🌊🌱 🚒And if you are 🧐 interested in making 🤝 connections or enjoying 💬 conversations about 🌪️ Disaster and 🌱 Climate Tech, I encourage you to join the 🌎 International Disaster Recovery and Climate Tech Professionals group on LinkedIn at 🔗 https://zurl.co/ljIk 🌎 #disasterrecovery #emergencymanagement #fema #nsem90 #redcross #shelterinplace #evacuate #inergency #egreenews #hugihernandez #fema #epa #greenjustice #corporateresponsability #Transparency #Ecotrends #disaster #disasterecovery #businesscontinuity #climatechange #disastertech #climatetechnologies https://zurl.co/MRie

On the importance of being intentional in your public affairs work. To be relevant and intentional public affairs means to: 1️⃣ Actively engage with current societal issues, ensuring that actions and policies are responsive to the needs and challenges of the moment. 2️⃣ Prioritize strategic communications, political management, and outreach – fostering open and constructive dialogue with stakeholders, communities, and the public at large. 3️⃣ Implement data-driven decision-making processes, using evidence and insights to guide initiatives, measure impact, and adapt strategies accordingly.