Christopher Head’s Post

To capture demand and operate successfully in a disrupted business environment

Missed Operate? Don't worry! We've summarized the key takeaways from the event to help you boost your operational efficiency and achieve excellence. Our lineup of expert speakers covered a range of topics, from insightful market data and strategic marketing tactics to leveraging technology, growing revenue through upsells, streamlining housekeeping operations, and much more. There’s something valuable for everyone looking to enhance their operational strategies! 💡 👉 Click here to read our 8 top takeaways, and access Operate on-demand for the full session records: https://lnkd.in/gxZ4eXG6 #operationalexcellence #shorttermrentals #propertymanagement

Why would you base critical business decisions on partial information when complete insights are just a few clicks away? Learn why Competitive Sets and a comprehensive Benchmark experience are vital for improving performance in your property or portfolio: https://bit.ly/42y3DST

Which way around is it for you at your property: Does your business drive the technology, or does the technology drive (or more like slow down or block) your business and its growth?

** The sunk cost trap in our industry ** You know how it goes... You've invested so much in your current systems that the thought of changing feels like throwing money down the drain. But here's the kicker: sticking with outdated tech might actually be costing more in the long run. 😬 Think about it: • Those old systems? Silent profit-killers. • Inefficiencies? Time taken from from value-add activities. • Data insights? We're missing out big time. • Guest experiences? Not exactly five-star with clunky tech. And why is it most change management projects happen when a new strategic member joins the team? They have a fresh pair of eyes, and no attachment to the status quo or prior decisions. They see things for what they are 👀 So, what's the fix? ⚒ It's all about shifting your mindset. Embrace flexibility in your tech choices. What are you really trying to optimise for? Does the existing solution fit that? Think long-term gains, not just short-term savings. Stay ahead in this crazy-competitive market. The hospitality game is changing fast. Are you keeping up, or falling behind? I'm curious - what's your biggest headache when it comes to changing your tech? Drop a comment below! https://lnkd.in/ezndFniH #restaurants #tech #technology #foodandbeverage #coffee #qsr #hospitality #innovation #changemanagement

Innovation and adaptability are the dynamic duo reshaping industries today. Embracing change and staying agile is the key to long-term success in our ever-evolving business landscape. 💡🚀 #Innovation #Adaptability #BusinessSuccess"

By automating #workflows, or parts of workflows, you can end the operational chaos for good and free up more time to focus on your guests. #hotelautomation #tms https://lnkd.in/gmeY7We2

Modern Storage Media article by Travis Morrow regarding hotel and self-storage consolidation. Great article – I couldn’t agree more. The evolution of the self-storage business has been dramatic. The shift from a model that relied heavily on the acumen of an on-site manager to one that necessitates a multifaceted approach involving technology and centralized management reflects the changing landscape of business operations. This transformation has allowed larger operators to leverage economies of scale, reducing costs and investing in technologies that drive industry change. However, this shift has also created a divide. Independent owners, often lacking the resources or knowledge to adapt to these new practices, find themselves at a crossroads. Without embracing these changes, they risk stagnation and diminishing returns, potentially leading to obsolescence. It's a stark reminder of the relentless pace of change in the industry and the necessity of staying current with technological advancements and management strategies to remain competitive. https://lnkd.in/g34yWGjf #selfstorage #selfstorageindustry #selfstorageinvesting #selfstoragemanagment #selfstoragefacility #totalpropertyperformance

Choosing the Right Operational Tech: A GM's Playbook 📕 As a General Manager, picking the right tech for housekeeping and maintenance can be challenging. Here's your cheat sheet to making a smart choice: 1. Boost Efficiency: Opt for automation and integration 🔄, and predictive learning 📈. Automated systems can reduce labor costs by up to 20%. 2. Weigh Costs and Benefits: Balance initial investment with long-term savings. Energy-efficient tech can cut utility bills by 30%. 3. Measure ROI: Track KPIs like task completion time and guest satisfaction. Look for a payback period under 18 months. 4. Staff Satisfaction: Choose user-friendly systems. Happy staff = better service. Employee morale can increase by 15% with easier tech. 5. Guests Satisfaction: Faster service and personalized experiences drive guest loyalty. 70% of guests prefer hotels with quick response times. 7. Predictive Intelligence: Utilize data-driven insights for proactive management and decision-making. For instance, predictive analytics can anticipate maintenance needs, reducing downtime by up to 45% (Source: Forbes). 📊 Pilot, monitor, and iterate. The right tech transforms operations, uplifts your team, and wows your guests. What else would you add?💡 #HospitalityTech #HotelManagement #ROI #Sustainability

Digital Tipping and Contactless Payments continue to be at the forefront of Digital Transformation in hotels. The latest Lodging Technology Study reports that 71% of hotel guests and 62% of employees perceive guest facing technologies like cashless tipping to be empowering. TipYo's Cashless Tipping Platform does just that, allowing guests to tip hard-working hotel employees any amount without having to carry the cash.