Cinemark’s Post

Dedicated cinema professional with 2 years at MuktaA2 cinemas. Passionate about delivering exceptional service and enhancing the moviegoing experience. Committed to excellence in cinema operations. •Achievement: Consistently exceeded sales targets and received positive feedback from patrons for exceptional service. •Skills: Customer service, sales, team leadership, operational efficiency, problem-solving

Cinemark Q1 2024 Results: “During the quarter, our sensational team once again demonstrated their skillful ability to navigate a dynamic operating environment, delivering results that outpaced the market. As we look ahead, encouraging indicators pertaining to consumer moviegoing patterns, film volume recovery, and strength of content appeal continue to provide a positive long-term outlook for our industry. Moreover, we believe Cinemark is uniquely positioned to thrive on account of our advantaged competitive strengths and numerous levers to drive value creation,” Sean Gamble, #Cinemark’s President and CEO. #Cinema Industry Benchmark. Key highlights: Entertained 40 million moviegoers; Sustained market share growth versus FY 2019; Generated Adjusted EBITDA of $71 million / 12.2%; Maintained a cash balance of $789 million at quarter-end after redeeming the remaining $150 million of COVID-related 8.75% senior secured notes a year in advance on on May 1. #leisurepropertyESS

A recent survey found that 64% of Brits don't currently have a rewards membership with their local cinema, and 45% of those without one say they'd be more likely to visit the cinema more often if they had one. Is this a wake-up call for cinemas to rethink their loyalty strategies? For movie-goers, it's not just about the film itself - it's about the experience. Your hospitality is key - providing a welcoming atmosphere, comfortable seating, and top-notch snacks can make all the difference. But it's not just about the little things; offering exclusive screenings, special events, and behind-the-scenes access can make movie-goers feel like VIPs, making them more likely to return. Following the pandemic, rewards schemes have played an important supporting role in getting British consumers back to the movies. By offering rewards programs that cater to individual tastes, cinemas can incentivise customers to return time and time again. And by leveraging data and analytics, cinemas can tailor offers to individual customers, creating a truly unique and personal experience. In today's crowded market, cinemas need to be more creative and prioritise customer loyalty in their strategy. Mustard can support cinemas in developing loyalty schemes specific to their offer and amplifying their personalities with a marketing strategy for launch and beyond. Get in touch with us at [email protected] if you'd like to explore this more. #CinemaStrategy #CinemaLoyalty #CustomerLoyalty

Of 22 total instances of Mr. Peltz or Trian joining company boards, 15 of those, or 70%, resulted in those companies underperforming the S&P 500 during Trian’s board tenure. The companies whose boards Trian has been involved with underperform the S&P by -6% annually on average. Mr. Peltz has the opposite of a Midas touch. Do The Walt Disney Company shareholders want someone with Mr. Peltz’s track record on Disney’s Board? #thefutureofdisney #disneydeservesthebest

🔥 How could experiences be improved if the day-to-day operations were created alongside each jaw-dropping attraction?🔥 Sometimes, creatives and operators work together from the beginning of a project. But more often than not, they work in separate silos, until they're thrust together as opening day approaches. Jennifer Kloote Quick is an operations expert and Disney alumni of over 20 years. In this week's WXO Campfire on Wednesday 21 February, she’ll share lessons from her time working in operations and with creative teams at Disney, with a special focus on Disney Springs. She’ll let you in on the challenges that could have been dealt with earlier and more cheaply if operations had been looped into the design and creative process – and help you avoid falling prey to the same pitfalls in your own experiences. In anticipation, consider these three questions (and share your answers in the comments below!): 1. When designing a new experience, at what point do you bring in your operations partners? 2. How do you ensure the smoothness of the daily running of the experience? 3. How much time do you spend on the experience of not only your guests, but also the people who will work there? Who are they, and what do they need to know to bring your vision to life? #wxo #worldexperienceorganization #wxocampfires #experiences #experiencedesign #experienceeconomy #experienceevents #operations #creative #operationsteams #creativeteams #creativeoperations #collaboration #experienceteams #disney #disneysprings

What are your rules for creating happy experience teams? 😁😁😁 At this week's WXO Campfire, operations expert and Disney alumni Jennifer Kloote Quick spoke about the brand’s “three-legged stool”: cast, guests, and business results. You need all three legs for the stool to balance – and operations is a crucial part of keeping your cast (or team) happy. These are Disney's 4 rules for cast member expectations – do they resonate for you? What would you add to the list? 1. Make me feel valued when I come to work. 2. Treat me as an individual. 3. Respect me.  4. Make me knowledgeable, develop me, and know my job. As Walt Disney himself said... “You can design and create and build the most wonderful place in the world, but it takes people to make the dream a reality.” For more insights from Jenni on the role operations has to play in keeping both external guests and internal teams happy, read our report on What Creatives Can Learn From Operators – link in the comments below 👇 (Thanks to all those who participated in this week's discussion, including Louise Murray, Alice Fairfax, R. Kyle Everett, Jamie Ruddy, Neil Lundberg, Alana Graber, Daniel Gomez, Sandesh Somani, Mark van der Pol, Lindsey Davis and many more!) #wxo #worldexperienceorganization #wxocampfires #experiences #experiencedesign #experienceeconomy #experienceevents #operations #creative #operationsteams #creativeteams #creativeoperations #collaboration #experienceteams #disney #disneysprings

"All our dreams can come true, if we have the courage to pursue them." – Walt Disney 🏰 #StrengthPointAdvisors #BusinessAdvisory #ConsultingServices #StrategicPlanning #BusinessGrowth #LeadershipDevelopment #ExecutiveCoaching #StartupAdvisory#ManagementConsulting #HRConsulting #OperationsManagement #RiskManagement #BusinessGrowthStrategy #StartupConsulting

"All our dreams can come true if we have the courage to pursue them." - Walt Disney #StrengthPointAdvisors #BusinessAdvisory #ConsultingServices #StrategicPlanning #BusinessGrowth #LeadershipDevelopment #ExecutiveCoaching #StartupAdvisory #ManagementConsulting #HRConsulting #OperationsManagement #RiskManagement #BusinessGrowthStrategy #StartupConsulting