Communications & Change Consultant I Interim Global Communications Director I C-Suite Advisor l Independent Trustee
It's one of the very first things you tell a client or an exec you're working with. Check the mic is off or the camera has stopped rolling before you relax and make off the cuff remarks. This is even more relevant if you're in the middle of a whopping massive crisis like the one Gillian Keegan finds herself in the middle of. That it keeps happening with our UK ministers tells me that they are either not listening to their comms advisors, or they are too arrogant and think they know better. Either way, this is such a basic communications fail. It really should not be this difficult for our leaders and those in the public eye to do better than this. #communicationsbasics
Gillian Keegan claimed to be doing a “f***ing good job” as education secretary as she was caught protesting on camera over tough questions about school concrete. She had been challenged over why ministers have only in recent days ordered schools to close despite warnings dating back years over the dangers of reinforced autoclaved aerated concrete (RAAC). After the interview, with the microphone and camera still on, Keegan asked: “Does anyone ever say ‘you know what, you’ve done a f***ing good job because everyone else has done nothing? No signs of that, no?
Indeed, Claire! If there's a camera or mic involved, best assume they are on! Hope you're keeping well.
The Westminster “elite” seem to above the mortal world. Appears to happen to anyone who gets to be in the Cabinet - they seem to lose their ability to listen.
Couldn’t agree more
Quite right Claire, get in there and sort them out. You are one of the few who could do it!
Skilled and versatile Director (People, Marcomms and Engagement), Consultant and Business Owner
12moI have no words