Clayton Redford’s Post

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Chief Operating Officer at Moore Johannesburg | Oxford MBA | Product | Finance | FinTech

My father is an electrician who works on complex industrial machinery. When I was growing up, he was often called out to mines in far-flung locations when heavy machinery broke down. Methodically, he would work through the logical flow of the machine’s wiring and hypothesize his way to a solution. It takes time, but the answers are nuanced, interrelated, and not obvious. He often wasn’t the first phone call the plant operators would make, but he would always be the last. His painstaking attention to detail and scientific approach made him a genuine expert. Although he doesn’t know everything, he can figure out pretty much anything. The greatest irony of formal education is the fixation on performing well on tests instead of learning. Real learning is iterative and comes from hacking your way to a solution. With the advent of ChatGPT and its equivalents, we’re entrenching the failings of formal education into broader society, putting answers on a pedestal. The destination is important, but it’s the journey that teaches us how to think and intuit. The meaningful answers are found where the path to the answer is not clear. To the younger generation, I implore you to prioritize learning through iteration and obsess less about answers. Quick answers are often the wrong answers because you’re asking the wrong questions. You just don’t know it. Go down rabbit holes, explore, fail, and learn how to learn.

Design thinking. 👌

Lisa Chow

Associate Director | Executive & Leadership Coach | Learning and Development

3w

Love this reflection, it takes me down the memory lane of learning by watching my own parents too. The process of discovery makes the journey sweeter

Marco Engelbrecht

1st XV Head Coach at King Edward VII School (KES)

3w

Great insight Clayton Redford - Well said. In the coaching world, a process driven mindset is essential for success. It's often when we outcome focused that we lose sight of the small attention to detail and often fall short. Love this

Timothy Walters

Head of Partnerships | AI, FinTech, Strategy

3w

Absolutely Clayton! This is golden advice.

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